Director of Reservations

Location: Casalnuovo di Napoli

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* About the role:

** The Director of Reservations oversees and manages the Reservations department staff, ensuring smooth operations, high performance, and exceptional service.

-Pre-opening experience, project, and stakeholder management.

-Excellent personal presentation and interpersonal skills.

-Requires working knowledge of department operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.

-Previous experience in Rooms Division or Sales and Marketing.

-Previous reservations experience an asset.

-Proficient in computer use (Knowledge of Opera, ACD and other Operating systems an asset).

-Excellent verbal skills in English, proficiency in another language is helpful.

-This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends, and holidays.

Day and evening shifts.  Four Seasons believes in offering the best to the best when it comes to employee benefits! Here is what we are offering you:  Market-leading benefits package that includes:
Medical, Dental, Vision, and 401K with employer matching all starting at 30 days!

US work authorization is required unless the candidate is currently in a managerial position at a Four Seasons location. Current Four Seasons managers may qualify for L-1 visa sponsorship. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of
-the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
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