Product Specialist - Medium and High Voltage; MVHV Cable Systems

Position: Product Specialist - Medium and High Voltage (MVHV) Cable Systems
Location: Carugate

Product Specialist - Medium and High Voltage (MVHV) Cable Systems
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Job Description
You might not see them, but wires and cables make the world go round. And wherever they are, we test them — from wearable medical devices and mobile phones to cables that span oceans and scale buildings. Whether they’re strapped to electrical towers or analyzing data, our engineers test products that are advancing exciting developments in AI, sustainable energy and the electrification of everything.
We are seeking a dynamic and customer-focused Product Specialist to join our Medium and High Voltage (MVHV) Cable Systems team. This role is designed to serve as a technical liaison between our customers, sales teams, and engineering groups. The Product Specialist will play a critical role in understanding customer needs, addressing technical inquiries, and representing UL’s technical capabilities in customer engagements.

This is a strategic position that supports sales efforts through technical expertise and solution-oriented thinking.
Responsibilities

Act as the primary technical contact for customer inquiries, providing clear and accurate information about UL’s Medium and High Voltage (MVHV) Cable products and services.
Collaborate closely with sales teams to support pre-sales activities, including technical presentations, product demonstrations, and solution development.
Gather and analyze customer feedback and requirements, translating them into actionable insights for the product and engineering teams.
Work with engineering and product development to ensure customer needs are considered in product design and enhancements.
Represent UL’s technical strengths and capabilities in customer meetings, industry events, and trade shows.
Develop and maintain technical documentation, FAQs, and training materials to support internal and external stakeholders.
Monitor industry trends and competitor offerings to inform product strategy and positioning.
Enhance and advance a zero-incident safety culture and behavior. Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
Performs other duties as directed.
Willing to travel over 50-75% to customer’s facilities and job site, including global travels.

Qualifications

Bachelor’s degree in Engineering, Computer Science, Business, or a related field. Advanced degree or technical certifications are a plus.
5-8 years of relevant experience in a technical customer-facing role, such as product support, technical sales, or solutions engineering.
Strong understanding of product development processes and technical concepts.
Very good level of English language.
Excellent communication and presentation skills, with the ability to explain complex technical topics to non-technical audiences.
Proven ability to collaborate across cross-functional teams and manage multiple priorities.
Able to handle multiple assignments concurrently without direct supervision.
Customer-centric mindset with a proactive approach to problem-solving.
Experience in the testing, certification, or compliance industry is a plus. Knowledge and experience in related industrial and international standards for MV/HV cable systems, including but not limited to ICEA/AEIC, IEEE, IEC, and CIGRE standards.

Working experience s in medium and high voltage (MVHV) cable systems, MVHV or high power laboratories, manufacturers, utilities, developers, EPCs, is a plus.

Total Rewards
We understand compensation is an important factor as you consider the next step in your career. This position is eligible for additional bonus compensation. This position also provides benefits such as: UL University training programs, 2 extra holidays for volunteer work, and many more!
What You’ll Experience Working For ULS
UL Solutions has been pioneering change since 1894 and we’re still leading the way. From day one, we’ve blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.
That’s where you come in —…