Customer service

Location: Abano Terme

Adecco Consulting, on behalf of a company leader in the fields of digital payments, connectivity, and integrated identity solutions, is looking for: 1 Customer Service Specialist For our Milan office with proven experience, eager to join a dynamic and international environment. What You'll Do:
• Handle customer requests, ensuring their needs are met in compliance with internal procedures.
• Monitor and manage customer orders from start to finish, including delivery and invoicing.
• Place purchase orders with internal and external manufacturing sites, coordinating with all involved partners.
• Set up material master data in the ERP system according to product specifications
• Manage customer complaints and incidents, ensuring timely follow-up.
• Coordinate all processes related to each order, ensuring compliance with agreed SLAs.
• Maintain documentation in compliance with applicable regulations.
• Ensure timely billing and monthly stock reporting.
• Coordinate and track the required processes (approvals, personalization, data reception, customer-owned materials) along with the
• Envolved departments, ensuring fulfilment of the delivery deadlines. Keep track of the necessary documentation on the basis of the
• Existing legislation.
• Maintain an excellent relationship with customers, internal partners and group companies. Who You Are:
• You have at least 3 years of experience in a similar role.
• You are able to prioritize and manage competing tasks in a dynamic work environment'
• You have excellent interpersonal skills and can build strong relationships with clients and colleagues.
• You are open to feedback and eager to grow professionally. Requirements:
• University degree (preferred) or high school diploma.
• Excellent verbal and written communication skills in both Italian and English.
• Experience in handling and resolving complex customer issues.
• Familiarity with ERP systems and digital tools- SAP City Milano Full time Smart Working Responsabilit : r Data inizio prevista: 08/03/2026 Categoria Profession ale:
Marketing / Comunicazione / Media / Giornalismo Settore: BANCARIO/ FINANZIARIO Citt :
Milano (Milano) Esperienza lavorativa:
Order Entry / Impiegato Customer Service Istruzione:
Laurea Triennale Conoscenze linguistiche:
Inglese - Livello Ottimo Competenze richieste:
Information Technology Altro - SAP Customer Experience, livello Buono Disponibilit oraria:
Full Time CCNL: commercio Livello: 1 I candidati, nel rispetto del

D.lgs. 198/2006,

D.lgs 215/2003 e

D.lgs 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679). ATTENZIONE:
Abbiamo rilevato la presenza in rete di molti annunci falsi, prendi visione dei nostri consigli per riconoscere i tentativi di truffa sulla pagina dedicata al phishing su adecco.it. Adecco Italia S.p.A. (Aut. Min. Prot. N.1100-SG del 26.11.2004). vetrinabakeca