Warranty & After-Sales Specialist
Job in
20029, Turbigo, Lombardia, Italy
Listed on 2026-02-25
Listing for:
Villeroy & Boch Group
Full Time
position Listed on 2026-02-25
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A leading ceramics manufacturer seeks an After Sales Claims & Administration Specialist to manage the warranty process and handle customer complaints effectively. The candidate will support operational improvements aimed at enhancing client service. Responsibilities include activating the warranty process, resolving complaints, and maintaining KPI reports. Suitable candidates should have experience in after sales support, with familiarity in Salesforce and SAP, along with excellent communication and problem-solving skills.
This role is based in Turbigo, Lombardia, Italy.
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