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CX Onboarding & Operations Lead
Job in
38062, Arco, Trentino-Alto Adige, Italy
Listed on 2026-01-12
Listing for:
Smartness
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Technical Support -
IT/Tech
Technical Support
Job Description & How to Apply Below
A hospitality tech company in Italy seeks a CX Operations Manager to enhance customer onboarding and drive success across products. This role involves leading a team, improving processes for efficient customer activation, and ensuring excellent customer experience throughout. Candidates should have prior B2B/SaaS onboarding experience, with strong skills in team leadership and cross-functional communication. This company values a fast-paced environment, continuous growth, and offers competitive salaries while prioritizing a positive work culture.
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