Key and Accounts Certification Key Account Manager

Position: Key and Large Accounts Certification Key Account Manager
Location: Rozzano

RINA is currently recruiting for a Key and Large Accounts Certification Key Account Manager to join its office in Roma or Milano, Italy within the Mediterranean & Africa Certification Division.
Mission
RINA is currently recruiting for a Key Account Manager to join its office in Milano, Italy within the Key & Larg account Division.
Key Accountabilities

Collaborate with Business Units to support the development of long‑term strategies that foster growth and sustainability of assigned accounts
Support the definition of the Key Account Plan, contributing to the development of action plans and targets for each Business Unit
Serve as contact point for assigned Key Accounts, participating in client meetings and ensuring effective communication between client and RINA
Coordinate the multi‑Business Unit cross‑functional team for effective 360° account management
Identify and develop new business opportunities through regular customer meetings, implementing a proactive sales approach
Monitor customer satisfaction through periodic meetings and contribute to implementing corrective actions to improve relationships
Promote cross‑selling opportunities by facilitating the sale of strategic services to assigned accounts
Monitor sales performance (order intake, strategic agreements)
Support the management of framework agreement and tender management processes

Qualifications

Master's degree in Management Engineering, Economics, Philosophy, Political Science or related disciplines
At least 2-3 years of experience in business development, sales, or account management
Knowledge of the certification and inspection services sector will be considered a plus
Ability to develop strategic relationships with key clients at various organizational levels
Excellent communication skills in Italian and English, both oral and written
Other languages will be considered as a plus
Ability to work in cross‑functional teams and coordinate activities across different Business Units
Excellent analytical skills and data‑driven orientation for monitoring account performance
Ability to manage multiple priorities simultaneously
Customer and result‑oriented approach
Availability for business trips within Italy and abroad
Very good knowledge of the Office suite, particularly Excel, Word, and Power Point
Proactivity and problem‑solving skills
Managerial aptitude and capacity to satisfy demanding clients

RINA is a multinational company providing a wide range of services in the energy, marine, certification, infrastructure & mobility, industry, research & development sectors. Our business model covers the full process of project development, from concept to completion.
At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.
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