Workplace Coordinator; maternity cover

Position: Workplace Coordinator (maternity cover)
Location: Via Milano

About Us
At Dyson we believe everything could be better. Fuelled by a frustration with things that don’t work properly and a relentless obsession with making them work better, we’ve spent the last 25 years pioneering inventions and continually improving.
We’re growing fast. And our ambition is huge. But it’s not simply about more people and more profit. Dyson is all about better ideas and new technologies. It’s about inventing the future.
Our philosophy remains the same as it was 25 years ago when James Dyson invented the first cyclonic vacuum cleaner. We remain family-owned. We don’t bow to outside shareholders or report to the stock exchange. Instead we plot our own path, unshackled from conventional thinking.
About the role
The Workplace Coordinator ensures the smooth, consistent, and high quality operation of the Milan office while supporting additional locations across EMEA. The role requires strong ownership, excellent communication skills, and the ability to deliver a bestinclass workplace experience with minimal oversight.

This position acts as the onsite point of contact for employees, vendors, and internal teams, ensuring the workspace is functional, safe, and aligned with EMEA Facilities standards.

You will report to the Senior Facilities Manager EMEA (based in Amsterdam), be based onsite at our office in Milan, be fluent in English.

Key Responsibilities
Operational Excellence

Ensure daytoday workplace operations run smoothly, consistently, and proactively, without the need for close oversight.
Reduce operational issues and minimise stakeholder escalations through strong followthrough and problem solving.
Perform quarterly workplace audits, reporting performance, risks, and improvements to the Senior Facilities Team.
Provide reception coverage during PTO, lunches, or peak demand to maintain seamless service.

Facilities & Vendor Management

Ensure all vendors adhere to contractual obligations, SLAs, and KPIs; elevate gaps and drive corrective actions.
Oversee cleaning, maintenance, security, and soft services delivery to ensure a safe, functional, and welcoming environment.
Manage onsite breakfix tasks, workplace enablement activities, and small projects in partnership with the regional FM team.
Monitor space functionality and cleanliness standards in line with EMEA KPIs.

Procurement & Financial Processes

Own the procuretopay lifecycle for the Milan office, including PO creation, invoice processing, and supplier coordination.
Run light RFIs when required to support operational sourcing decisions.
Ensure reception and site-level operations remain within the consumables budget (pantry, office supplies) and maintain accurate tracking.

Workplace Experience & Communications

Own all site communication processes, ensuring proactive and reactive updates are delivered in line with EMEA communication standards.
Draft clear, concise, and professional space communications, including urgent notices and leadership level messages.
Partner with the Internal HR & Engagement team to support and execute onsite employee events aligned with the regional engagement strategy.

Logistics & Space Management

Oversee goodsin / goodsout processes, ensuring compliance with Facilities, Security, and Profit Protection standards.
Support space planning initiatives, utilisation reviews, and workplace programming.
Collaborate with the broader facilities team on upgrades, enablement works, and cross functional workplace improvements.

Health, Safety & Compliance

Support the deployment, and onsite implementation of Health & Safety policies.
Manage the Milan site safety team, ensuring drills, documentation, and compliance actions are completed.
Identify operational risks and propose practical mitigation actions.

Regional Support

Collaborate closely with the EMEA Facilities Team to support additional locations when required.
Contribute to regional alignment, knowledge sharing, and standardization of processes across EMEA.

Skills & Experience

Fluent English (written and spoken) — essential for daily regional communication.
Experience in Facilities Management, Workplace Experience, or Operations (corporate environment preferred).
Strong organizational,…