Deli​/Asst Dept Leader

Join to apply for the DELI/ASST DEPT LEADER role at Kroger Mountain View Foods

Apply now to become part of our QFC family! We are looking for a knowledgeable and energetic leader to oversee the deli department, ensuring an outstanding customer experience and meeting sales and profit goals.

Create an outstanding customer experience through exceptional service, maintain a safe & clean environment, achieve sales and profit goals, control quality assurance standards, and demonstrate our core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Promote trust and respect among associates with a positive attitude
• Communicate company, department, and job‑specific information to associates
• Establish department performance goals and empower associates to meet or exceed targets through teamwork
• Develop adequate scheduling to manage customer volume
• Train and develop associates on job performance and participate in the performance appraisal process
• Create an environment that enables customers to feel welcome and appreciated by answering questions and locating products
• Inform customers of produce specials and offer product samples to help them discover new items
• Review/inspect products for quality and freshness and take appropriate action
• Develop and implement a department business plan to achieve desired results
• Create and execute sales promotions in partnership with store management
• Inform and educate associates about current, upcoming, and special in‑store promotions
• Prepare and submit seasonal critiques for the sales and merchandising supervisor
• Implement the period promotional plan for the department
• Assist management in preparing the store/department budget, expense control, profit & loss reviews, and take appropriate action on all financial reports
• Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs
• Plan and organize the inventory process, maintain awareness of inventory/stocking conditions, note discrepancies, train associates on inventory/stocking and Computer Assisted Ordering (CAO)
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept
• Reinforce safety programs by complying with procedures, identifying unsafe conditions, conducting preventive maintenance, notifying management of repairs, and reporting incidents
• Report all safety risk or issues, including robbery, theft, or fraud
• Adhere to all local, state, federal laws and company guidelines
• Work cooperatively in a high‑paced, sometimes stressful environment
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Perform essential job functions with or without reasonable accommodation

• Excellent oral/written communication skills
• Knowledge of basic math (counting, addition, subtraction)
• Ability to handle stressful situations
• Current food handlers permit once employed

• High School Diploma or GED
• Any management experience
• Any deli/retail experience
• Second language proficiency (speaking, reading, and/or writing)

Based in Washington, QFC merged with The Kroger Company in 1998, proudly serving customers in 59 stores throughout Washington and Oregon. We join forces within the Kroger family to feed the human spirit with innovation, amazing experiences, and a passion for people.

• A wide range of health care coverage, including medical, dental, vision, and prescription plans
• Flexible scheduling with full‑ and part‑time roles, paid time off, holiday and sick pay based on eligibility and length of service
• Emotional and financial support with free counseling via our Employee Assistance Program and financial tools through Goldman Sachs Ayco
• Associate discounts on purchases, travel, technology, and more
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program
• Vast potential for growth through training programs and diverse career pathways

• Entry level

• Part‑time

• Management and Manufacturing

• Dairy Product Manufacturing