Automotive Service Advisor - Independent Maintenance & Repair Shop

Job Description

Join Our Team at Integrity Automotive Maintenance & Repair! Get ready to thrive and succeed.

We are seeking an experienced Service Advisor to join our professional team.

If you're a professional Service Advisor we know what you need to succeed:

• A management team that supports your success and provides you with a steady flow of vehicles and quality customers.
• Tools (equipment, software, processes, pricing strategies, etc.) that enable you to thrive and succeed.
• Technicians that diagnose and repair vehicles accurately.
• An environment that is inviting and conducive to professionalism.
• Clearly defined goals and a compensation structure that rewards you for accomplishments.
• Cooperation and respect from technicians and other staff.
• Ongoing training and feedback.

The following core values form the foundation of our company's culture and guide team members at all levels in their daily operations and interactions.

These are the deeply ingrained principles that guide all our company's actions, from decision-making to customer service.

· Integrity – The quality of being honest and having strong moral principles; moral uprightness. This is demonstrated through honest communication, accountability for one’s actions, and reliability in commitments.

· Respect - Every person has eternal value and deserves to be treated with respect and dignity.

· Teamwork – We succeed as a company when we all work together to reach a mutually beneficial outcome that results in exceeding the expectations of our customers.

· Excellence – Every member of our team is committed to ensure that every product we produce and every service we provide will meet or exceed the expectations of our customers, every time.

· Customer-Focused – Satisfied customers are the end result of our successful efforts – all our actions are focused on providing an outstanding customer experience.

Integrity Automotive is a busy, well-respected independent auto repair shop serving the Issaquah community with honesty, professionalism, and exceptional service. We’ve built a loyal customer base by treating every customer and vehicle with care and respect.

Our shop is equipped with modern tools and technology and staffed by ASE-certified technicians who take pride in doing the job right. We’re looking for an experienced, friendly Automotive Service Advisor to join our growing team.

If you enjoy helping people, thrive in a fast-paced environment, and want to work for a company that values work-life balance, this is the perfect opportunity for you!

Who We’re Looking For

We’re seeking a customer-focused professional who is detail-oriented, organized, and passionate about delivering excellent service.

Qualifications:

• Minimum 2 years of experience as an Automotive Service Advisor (independent shop experience preferred)

• Moderate knowledge of automotive systems, maintenance, and repair procedures

• Strong communication, problem-solving, and multitasking skills

• Computer proficiency (experience with shop management software a plus)

• Valid driver’s license and clean driving record

• Positive, team-oriented attitude and commitment to customer care

Why You’ll Love Working Here

At Integrity Automotive, we believe taking care of our team helps us take better care of our customers.

Here’s what we offer:

• Monday–Friday schedule – enjoy your weekends off!
• Competitive pay (base + performance bonuses)
• Full benefits package, including:
  • Medical, dental, and vision insurance
  • Paid Time Off (PTO) and paid holidays
  • 401(k) with company match
  • Employee discounts on services
• Supportive, professional work environment
• Ongoing training and career growth opportunities

About Integrity Automotive Maintenance & Repair

Founded on the principle that doing the right thing always matters, Integrity Automotive Maintenance & Repair has proudly served the Issaquah community with trust, transparency, and high-quality service. Our customers rely on us for honest advice and dependable repairs — and we deliver.

We also take pride in providing a workplace where employees are respected, supported, and given the opportunity to grow. At Integrity Automotive, you’re not just joining a team — you’re joining a family.

How to…