Shipping & Receiving Technician

Job Number

As a Shipping & Receiving Technician, you will provide technical and clerical support to ensure the smooth flow of materials in and out of the Service Center, including library materials, external and interoffice mail, and freight. This role coordinates with service vendors, troubleshooting delivery issues, and maintaining accurate records and reports. The incumbent plays a key role in maintaining service efficiency, acting as a knowledgeable resource on behalf of the organization and department.

• Handle all incoming library materials and supplies, such as books, media, periodicals, and supplies and furniture
• Prepare and process outgoing packages, bulk mailing, and pallets for KCLS
• Monitor and accept shipments and inquiries from outside vendors
• Keep accurate records of shipment activity
• Prepare and process periodicals for library use

This is a perfect position for you if enjoy a varied work environment, have good attention to detail, and can navigate ambiguity.

Monday - Friday, 09:00am– 05:00pm

All shifts at the KCLS Service Center

Applicants must attach a current resume and cover letter which addresses relevant work experience, education, and training as it relates to this position.

KCLS has a vision of a world where knowledge allows diverse communities to prosper and grow. In order to support this vision, we create opportunities through meaningful connections by acting as the knowledge sharing center for over 1.5 million diverse patrons, providing an unparalleled collection of library materials, resources, technology, services, and programs.

Approximately 1,000 engaged and passionate staff provide service in 50 community library locations and patron engagement using direct outreach, programs, and virtual assistance. Our service area includes cities, towns, tribal lands, and unincorporated districts of King County, with the exception of the city of Seattle.

From a  comprehensive Diversity, Equity, and Inclusion (DEI) Assessment Demographics and Language Report, of the more than 1.5 million residents who live within the KCLS service area, almost half identify as Black, Indigenous, or People of Color (BIPOC). Moreover, roughly one-third of the KCLS community speaks a language other than English as their first language.

The King County Library System values the diverse perspectives, lived experiences, and cultures of all qualified individuals. We seek applicants that reflect the diversity of the communities we serve and encourage individuals of all backgrounds to apply, including BIPOC (Black, Indigenous, and other people of color), immigrants, refugees, women, LGBTQIA+, individuals with disabilities, veterans, etc.

KCLS welcomes reasonable accommodations for persons with disabilities as an opportunity to assist qualified individuals to participate in the job application or interview process and/or perform the essential functions of the position upon hire.

Need an accommodation to apply or interview? Call  or email employment.

KCLS ensures equal opportunities and consideration for all job applicants, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. KCLS does not tolerate discrimination or harassment during any stage of employment, including in recruiting, hiring, promotion, termination, leave of absence, compensation, or training.

Essential Duties

• Prepares and processes outgoing packages, bulk mailings, and pallets via carriers, couriers, and freight on behalf of all Service Center departments.
• Monitors the Service Center's delivery entrance and accepts shipments and inquiries from outside vendors. Notates and distributes incoming items to the appropriate department or individual.
• Reconciles and tracks incoming library materials in the record management database or software system.
• Receives and delivers mail to Service Center employees and processes mail to be shipped out of the Service Center.
• Operates and maintains all postage equipment and software according to contracts. Monitors postage expenditures and impact to the budget.
• Unpacks incoming collection shipments. Catalogs and barcodes periodicals. Shelves library materials on carts for use by processing and circulation teams.
• Creates and prepares reports and other materials and documents.
• Resolves problems with shipments which may include late shipments, shortages, and other discrepancies by working with vendors and others to reach resolution.
• Prepares and authorizes invoices for payment. Reconciles vendor account statements and researches discrepancies.
• Serves as a resource for others with questions. Researches requests for information or escalates as needed.

Secondary Duties

• Updates and maintains manuals and…