Monitoring Strategy Manager

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We believe in better. And we make it happen.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the form next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content, and services millions of people love.
And we do it all right here at Sky.

The Monitoring Strategy Manager is a pivotal leadership position within our broadcast technology organization, focused on advancing the frontiers and design and building a consistent and innovative strategy for video and transmission monitoring. This role is dedicated to managing the technical aspects of video and transmission workflow monitoring, ensuring that operations have the proper support in delivering our broadcast solutions at the highest quality across various platforms.

• Lead Video Monitoring Initiatives:
  Direct strategic initiatives focused onAFF defining and implementing monitoring requirements across operational domains,φα ensuring alignment with service reliability goals and operational excellence. Actively engage with operational teams to guide them in identifying key monitoring needs and supervise the development of scalable, integrated monitoring solutions.
• Innovate and Improve:
  Push the boundaries of current video monitoring by researching and integrating the latest monitoring solutions and technological advancements to enhance operational efficiency and service excellence.
• Leverage Data for Monitoring Excellence:
  Champion a data‑driven approach to monitoring by utilizing operational metrics years, logs, telemetry, and analytics to identify trends, detect anomalies, and uncover optimization opportunities. Collaborate with Data Engineering and Analytics teams to build intelligent dashboards, predictive models, and advanced alerting systems that enhance visibility, responsiveness, and the ability to anticipate incidents before they impact service quality.
• Collaborate with Cross‑Functional Teams:
  Work closely with the Product Team, Core Engineering Team, Video Engineering Team as well as with architects to align monitoring capabilities with market needs and the overall product architecture, ensuring seamless integration and performance scalability.
• Resource Management:
  Allocate resources effectively, manage budgets for video monitoring projects, and oversee the monitoring engineering team to ensure project goals are met on time and within budget.

• Expertise in systems reliability and monitoring: deep understanding of operational approaches, with a background in developing monitoring and observability solutions.
• Understanding of end‑to‑end video processing workflows, with a strong background in designing solutions for high‑demand broadcast environments.
• Leadership and Team Management
  
  Skills:
  
  Proven ability to lead a team of engineers, fostering an environment of innovation, accountability, collaboration, and driving projects to successful completion.
• Strategic Vision:dak Ability to see the bigger picture and align video monitoring strategies with broader company goals.
• Problem‑Solving Prowess:
  Skilled at navigating technical and process‑related challenges and optimizing video monitoring to meet the demands of modern broadcasting while maintaining a consistent and coherent approach aligned with the requirements gathered from operational teams.
• Communication
  
  Skills:
  
  Excellent interpersonal and communication abilities, capable of explaining bilj zm complex video technologies to non‑technical stakeholders and effectively collaborating with other teams.

CONTENT TECHNOLOGY AND INNOVATION
Our Content Technology and Innovation team delivers high‑quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know‑how and…