Assurance Product Operations Manager

At Eisner Amper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the Eisner Amper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you need to succeed and the autonomy to reach your goals.

We are seeking a Business Technology Manager in the Assurance Department, with an ability to be present in our New York and New Jersey Offices as needed. In this position you will play a key role in the implementation, integration and roll-out of key assurance innovation initiatives.

This is an analytical role in a fast-paced environment requiring the ideal candidate to perform effectively both as an individual and as part of a team. This role will require collaboration, focus and an ownership driven mentality.

What it Means to Work for Eisner Amper:

• You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry
• You will have the flexibility to manage your days in support of our commitment to work/life balance
• You will join a culture that has received multiple top "Places to Work" awards
• We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions
• We understand that embracing our differences is what unites us as a team and strengthens our foundation
• Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work

What Work You Will be Responsible For:

• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Administration of Case Ware including administering licenses, entity creation and template management.
• Provide Tier 2 application support forCaseWare, includingissuetriage,root cause analysis, and resolution coordination.
• Serve as the escalation point forCaseWareissues, managing defects, prioritizing enhancements,coordinating resolutions, and tracking outcomes.
• Collaborate with business stakeholders andthe Enterprise Technology & Information team to monitor
  
  CaseWareticketvolume,identify trends, and improvetheissue management processes.
• Participate in the initial exploration and assessment of new assurance software tools.
• Develop and execute test cases to assess the functionality and performance of new assurance software.
• Develop and document formalized processes and controls around new assurance software tools.
• Develop, maintain and update practice management tools
• Liaison between National Office,AIand Enterprise Technology & Information
• Collaborate with internal teams and facilitate the resolution of gaps that have been identified in current processes

Basic Qualifications:

• Bachelor's Degree in Accounting
• 3+ years of experience within an assurance team at a public accounting firm

Preferred/Desired

Qualifications:

• 2+ years of experience within a business transformation role
• CPA, or equivalent experience

Eisner Amper is proud to be a merit-based employer. We do not discriminate on the basis of veteran or disability status or any protected characteristics under federal, state, or local law.

About Our Assurance Team:

In the Eisner Amper Assurance Group, we're transforming the traditional reputation of auditing. By operating on the core tenets of profound trust, professional integrity, and consistent results, we strive to create lasting partnerships with our clients based on solutions rather than simply identifying issues in their financial statements.

To stay up to date with evolving industry processes and regulations, we place a heavy emphasis on continued education and the consistent adoption of new technologies. This enables us to effectively innovate, grow as individuals, and provide faster, more accurate solutions and due diligence for our partners.

Acting as a trusted third party to our clients, we provide solutions that create assurance and peace of mind. Because we understand trust comes with time, we define success by the relationships we create and foster. We act as a trusted business advisor every step of the way, from a…