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Sr. Application Support Engineer
Job in
Iselin, Middlesex County, New Jersey, 08830, USA
Listed on 2026-02-27
Listing for:
WSN
Part Time
position Listed on 2026-02-27
Job specializations:
-
IT/Tech
IT Support, Database Administrator, Systems Analyst
Job Description & How to Apply Below
Hybrid (3 days a week onsite) at Metropark, NJ
Job Description:
- Resolving user inquiries and handling production incidents, root cause analysis.
- Experienced with SQL, ETL, Linux, Windows.
- User access reviews, audit reviews, IDM reviews.
- Help in coordinating/managing DR flips.
- Supporting Tidal jobs.
- Good to have prior application support experience with any of these:
Broadridge apps (Impact, Cognos, BPS, Message Automation), Murex, Smartloan, Loanet. - Years of experience: 10-14 years in application support.
- Supporting applications under Market Operations Support group.
- Experience with settlement, collateral, and regulatory reporting (FI/EQ) and derivatives product.
- Working with various vendors to support different applications.
- Experience with Broadridge apps (Impact, Cognos, BPS, Message Automation).
- Experience with Loanet, Global One application.
- Ability to multitask several ongoing issues.
- Experienced in Linux, SQL DB.
- Strong written and verbal communication skills.
- Resolving user queries from business users.
- Picking up production incidents, Tidal job failure tickets, troubleshooting them, and resolving them.
- Documenting and maintaining support knowledge share on Confluence.
- Working on data review by audit teams, IDM team.
- Running reports for business users by querying DB.
Education: Bachelor in Computer Science, Information Systems, or similar field.
Seniority levelMid-Senior level
Employment typeContract
Job functionInformation Technology
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