Customs Trade Agent

Job Summary

Responsible for coordination of the documentation required by US Customs and government agencies for entry of goods into the United States on behalf of importers.

Provide impeccable customer service.

Obtain correct classification of goods for customs release using databases, SOPs, tariff books, the internet, or customs.

Data entry and processing of various import‑related documentation for submission to US Customs, and may handle limited PGA’s (participating government agencies).

Maintain and keep updated all shipment documentation in compliance with record‑keeping requirements and international importing regulations.

Work closely with other internal staff and departments to deliver a high level of service to customers.

Process agency brokerage shipments and ensure all government and organizational policies are followed.

Perform other duties as assigned. Paid training is provided.

HS Diploma or GED required. No industry experience required. No work experience required.

Data entry and keyboard experience required.

Working knowledge of MS Office and email applications such as Outlook, using multiple screens and windows.

Excellent communication skills, verbal and written. Organizational skills. Inter‑personal skills.

Handle high volume of work. Handle time‑sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with internal staff, management of all levels, internal departments.

This role is variable remote, with some work‑from‑home opportunity and some in‑the‑office work, dependent on company policy. Three weeks of training are onsite. After training and metrics are met, the position will be work‑from‑home. Monday to Friday, 6:00 am – 2:30 pm.

Pay:

Fed Ex Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e‑commerce and trade facilitation solutions.

We look forward to hearing from you!

• Fed Ex Logistics is an Equal Opportunity Employer including Vets/Disability.

Fed Ex Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00).

Fed Ex Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such an individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.