Entry Level Client Specialist, Low Voltage​/Security

Entry-Level Security/Access Control Customer Specialist

We are looking for a reliable, customer-oriented professional who enjoys working with people and wants to build a long-term career in the low-voltage / access control industry. This role is ideal for someone coming from a customer service, hospitality, retail, sales, or service-based background who is ready to learn technical skills on the job.

You’ll work closely with experienced senior technicians, support customers in professional environments, and receive hands-on training in access control and security systems. No prior technical experience is required —
we’ll teach you the technical side if you bring the right attitude, work ethic, and people skills.

• Serve as a professional, customer-facing representative at client sites such as offices, banks, hospitals, schools, and other commercial facilities
• Ride along with a senior technician (typically 4+ months
  ) to learn installation, service, and troubleshooting of security systems
• Interact directly with customers, building occupants, and site contacts in a courteous and professional manner
• Assist with installing and supporting:
• Access control systems (card readers, door hardware, locks, intercoms)
• IP-based video surveillance systems
• Low-voltage cabling and related equipment
• Help prepare materials, tools, and work areas for daily jobs
• Learn to read basic drawings and follow installation instructions
• Support testing and basic troubleshooting under supervision
• Maintain clean work areas, accurate reporting, and consistent attendance
• Be flexible to work overtime, weekends, and varied schedules as required by customer needs

Required

• 1+ year of heavy customer-facing experience (restaurant, hospitality, retail, customer service, sales, field service, etc.)
• Strong communication skills and a professional attitude with customers
• Willingness to learn technical skills and take direction from senior technicians
• Strong work ethic, reliability, and attention to detail
• Good tenure and consistency in previous roles
• Ability and willingness to work overtime and weekends when needed
• U.S. Citizen (required due to customer environments)
• Ability to pass a background check and drug screen
• Valid driver’s license and clean driving record

• Exposure to construction, electrical trades, or hands-on technical work
• Interest in electronics, technology, or security systems
• OSHA 10/30 (can be obtained after hire)

• Hands-on training alongside experienced technicians
• Gradual exposure to:
• Access control hardware and devices
• Basic networking fundamentals related to security systems
• Opportunity to grow into a fully independent technician role
• Company vehicle provided after successful completion of ride-along/training period

• No prior access control or low-voltage experience required
• We value attitude, reliability, and customer service over technical background
• Clear training path and long-term career opportunity
• Work in professional, high-profile environments