Field Service Technician - Engine

Overview

Job Description:

This position is responsible for providing high-quality rebuilds and repairs on heavy equipment and commercial engines (natural gas or diesel) in a field environment, responding to customer needs in a positive, caring, and timely manner, and ensuring maximum value for work performed. This position requires an energetic individual who can work alone with minimal supervision.

• Must be able to troubleshoot and repair Industrial Engines (Diesel and Natural Gas) in a field environment.
• Must have a minimum of 5 years of shop or field experience related to industrial engine repair, troubleshoot and diagnose.
• Must be able to use CAT ET and CAT SIS 2.0
• Must be able to troubleshoot and diagnose complex problems using reasonable, and efficient practices
• Must have steady employment history
• Diesel technology schooling preferred
• Excellent customer service skills. Must be able to effectively communicate, both written and verbal, with customers and employees in a professional manner. Must build and maintain strong customer service relationships
• Must have their own tools. (Up to 3/4 inch drive metric and standard)
• Must take pride in maintaining the highest standards of quality, yet capable of adhering to time requirement limitations
• Ability to be productive by working efficiently and effectively with a high energy level.
• Ability to work with limited supervision and able to work in a team atmosphere
• Ability to frequently Reach, Bend, Walk, etc.
• Must be able to Lift 60lbs approximately 15 times a day
• Able to stand and walk for extended periods.
• Excellent attention to detail and results-oriented.
• Excellent attendance required.
• Able to work overtime as needed to meet customer demand.

• Requires wearing common protective or safety equipment
• Regularly works outdoors around moving mechanical parts and noise level may be loud at times
• May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
• Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment
• Required to perform work in cramped spaces and/or high places

• Must be able to travel daily and overnight travel.

• Valid driver’s license required
• Class A CDL is preferred
• Must have a safe driving history
• Must be able to pass a DOT Physical
• Crane rigger certifications preferred.

• High school diploma or equivalent preferred
• Diesel technology education preferred

Disclaimer:
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.