Sales Associate

Lattitude has an immediate full‑time opening for our Sales Associate team in Frisco, TX, supporting the continued expansion of smart home and integrated security services. This role serves as a strong foundation for individuals interested in long‑term growth from within in sales and leadership. We offer hands‑on training in home automation fundamentals, security system onboarding, smart technology communication, and management of modern home initiatives.

As a Sales Associate, you will build practical skills in customer communication, smart home ROI, and performance tracking. Ensuring customer satisfaction in a way that suits their needs means offering support through every step. Using established sales systems and outreach strategies, our Sales Associates develop a professional framework designed to support advancement into senior sales, consulting, or leadership roles within the home technology and security industry.

Get ready to roll up your sleeves and begin a long‑lasting, rewarding career!

• Speak with customers to explain home automation programs and assess system eligibility.
• Record confidential customer information accurately within our customer database.
• Act as the face of the brand, ensuring each customer has a positive experience with their tech transition.
• Assist with account setup by collecting required information and verifying system installation details.
• Answer customer questions clearly and professionally regarding smart devices, mobile app integration, and monitoring services.
• Maintain accurate records in CRM systems to track activity and follow‑ups.
• Identify customer needs and recommend appropriate security and automation bundles.
• Attend weekly sales meetings and ongoing training sessions with fellow Sales Associates.
• Work closely with internal teams to ensure a smooth, high‑tech customer experience.

• Complete training and hands‑on experience in tech sales
• Clear performance and advancement opportunities
• Supportive team environment with ongoing coaching
• Experience using CRM and digital sales tools
• Opportunity to work in a fast‑growing tech industry

• High school diploma or GED required.
• 1+ years experience in a customer service, sales, consumer tech, telecommunications, or outreach role preferred (but not required).
• Excellent listening skills and a strong customer focus.
• Attention to detail, strong organizational skills, and proficiency in data entry.
• Exceptional conflict resolution abilities.
• Passion for smart technology, home automation, or modern security solutions.
• Comfortable using technology and CRM systems.
• Goal‑oriented, reliable, and motivated to learn.
• Ability to work in a fast‑paced, customer‑focused environment.
• Reliable transportation is required.