Regional Account Manager-Specialty Sales

Job Summary

Responsible for the promotion of Walgreens’ specialty pharmacy services to targeted physicians, nurses, practice managers and other referral sources in assigned territory. Works with clients to support and understand their overall business objectives and critical success factors. Establishes and utilizes professional relationships, internally and externally, to generate support for key initiatives, challenges, and opportunities within the territory. Develops and implements strategies and tactics to consistently meet or exceed quarterly sales goals.

Works across a highly matrixed field organization including store operations, managed markets sales, government affairs, etc.

• Business Acumen - Demonstrates the analytical, marketplace, and clinical knowledge and skills required for the development of strategies that grow referrals. Exhibits strong technical proficiency in terms of the specialty pharmacy space and the services provided  a strong understanding of the competitive landscape and how to position Walgreens. Has a strong understanding of the market access environment and knows how to be successful with local challenges and opportunities.
  
  Uses all analytical resources and tools available to identify opportunities and challenges within territory and build a plan of action.
• Business Planning - Demonstrates ability to build, adapt, and follow-through on an effective business plan that achieves and exceeds quarterly sales goals. Revaluates and adapts with changing market conditions.
• Invests time and effort in the areas with the greatest return on investment. Prioritizes and stays focused on end goals in order to maximize productivity efforts.
• Account Management - Uses all available information to understand customers’ needs and to identify opportunities. Understands the complexity of the account and connects the dots on where and who can influence decisions. Creates account specific strategies and goals to grow or stabilize each individual account.
• Evaluates, tracks, and adjusts plan and goals as needed.
• Influence and Impact - Uses a wide variety of communication methods, selling skills, and promotional tools to appropriately influence and impact results. Can adjust messaging and style based on customer relationship (i.e., prospect, emerging, established). Listens, communicates, and shares information around Walgreens’ Specialty Pharmacy services to develop trust that ultimately results in customer commitment.
• Business Partnering - Leverages resources within Walgreens sales and operations organizations including Retail Management, Community Pharmacy, Central Fill, Sales Operations, Marketing, senior management, clinical staff and other functions to assist in both addressing customer issues and expanding our local business.

Founded in 1901, Walgreens () proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Salary Range: $102,800 - $164,400 / Salaried

• Bachelor’s degree and at least 5 years of pharmaceutical or healthcare sales experience or High School Diploma/GED and at least 10 years of pharmaceutical or healthcare sales experience.
• Experience with advanced selling skills promoting either a product or service to a diverse set of healthcare professionals (physicians, hospitals, case managers, nurses, clinic).
• Experience developing a strategic business plan to hit financial targets within a multi-million dollar territory.
• Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve the problem.
• Experience collaborating with both internal and external resources to develop strategies that meet department and organizational goals.
• Knowledge of the healthcare industry and the delivery system within the…