Deal Hub Associate

About this role

Deal Hub is Sales’ dedicated resource throughout the lifecycle of the deal, focused on finding optimal solutions to maximize growth and increase retention. The Associates’ primary objective is to increase Sales efficiency by significantly reducing the amount of time Sales spends on developing and closing deals.

• Partner with Sales to understand client requirements, evaluate requests against standards, and help Sales leverage best practices to maximize retention, grow the business, and build smart deal strategies that result in positive outcomes for our clients and Gartner.
• Prioritize workflow and manage request volumes to maximize efficiency and drive urgency of deals.

• Build trust-based relationships with Sales to drive adoption of best practices in support of organizational mission critical priorities.
• Support Sales as a trusted advisor and strategic partner from quote creation to order submittal.
• Coach Sales on all aspects of deal negotiation, including but not limited to deal strategy, sharing best practices, and handling client objections.
• Serve as the liaison between Sales and our internal business partners to get non-standard and/or complex deals across the line.
• Maintain a clearly documented audit trail of all requests and approvals in CRM system.
• Utilize proper escalation paths for problematic requests or unknown technical solutions.
• Contribute to updating and revising the Deal Hub Playbook to ensure globally consistent processes.

• Bachelor’s degree or equivalent/equivalent work experience.
• 2-3 years’ experience in a business environment. Sales, Sales Support, Contracting, or Procurement experience a plus.
• Proven ability to build strong cross-functional relationships based on value-add service and effectively interface in complex hybrid business organization.
• Excellent verbal and written communication skills, in particular, the ability to convey complex requests in a clear, concise, timely fashion; the ability to convey difficult messaging; and the proven ability to drive teamwork.
• Demonstrated ability to effectively use active listening skills to understand Sales’ needs.
• CRM (Siebel, SFDC, Sugar) experience strongly preferred.

A reasonable estimate of the base salary range for this role is $56,000 USD - $78,000 USD. Additional compensation may be available through a role-based uncapped sales incentive plan or an annual bonus plan.

Gartner is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status, and to seek to advance the principles of equal employment opportunity. Gartner is an Equal Opportunity Employer and offers opportunities to all job seekers, including those with disabilities.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation by calling Human Resources at  or by sending an email to Applic