Sales Support Coordinator - Merchant Services

Sales Support Coordinator
- Merchant Services

Location
:
West Des Moines, IA or Irving, TX
Pay: $26 - $27 /hr
Work Schedule: Hybrid model: 3 days in-office, 2 days remote

The Sales Support Coordinator will support sales and operational functions within the Merchant Services payment processing and point-of-sale domain. This includes validating merchant account requests, supporting merchant client onboarding, and ensuring seamless coordination between Account Managers (AMs), Sales, Ops, and internal processing systems.

• Support merchant services/ POS (point-of-sale) sales operations, proactively identifying process improvement opportunities
• Interact with client-facing teams, particularly Account Managers and Sales
• Process, validate, and manage merchant onboarding requests, including entering data, validating for accuracy, and communicating updates
• Coordinate delivery of products, tools, and transaction processing items related to merchant accounts
• Manage updates to product and pricing details with accuracy and timeliness
• Maintain a high level of professionalism and business acumen across all interaction

• 2+ years of Merchant services experience such as:
• Payments, credit cards, end-to-end payment processing
• Merchant account management
• Merchant onboarding
• Understanding of POS, services, tools, and systems
• Experience and business acumen interacting with Sales and AMs in a fast-paced environment