Key Account Manager - Hospitality; CA

Key Account Manager – Hospitality (CA410)

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Thank you for exploring a career with Chem-Aqua, an international company where we work in small teams that have a direct impact on success. We’re seeking an experienced Key Account Manager – Hospitality to build and protect Chem-Aqua’s reputation as a world-class water treatment provider. The Key Account Manager (KAM) is part of a team of sales leaders that creates opportunities for growth by driving sales from a corporate level down to a local level.

This individual excels at building relationships, both within internal customers (Chem-Aqua field representatives) and external customers (business partners). KAMs are adept at viewing water treatment from a customer’s viewpoint, and helping our organization deliver on that vision. If you’re seeking a sales role in a personable, stable yet thriving environment, our Key Account Manager – Hospitality, could be a match for you!

Applying for a new job is a little like entering uncharted territory. We want you to feel 100% confident about the application process, the position and our company before committing your time to apply, so that none of the above comes as a surprise. Let’s start with some information about our company, Chem-Aqua, so you can get to know us better.

Chem-Aqua is a subsidiary company of NCH Corporation, a privately held, family-owned, global business headquartered in Irving, Texas, near Dallas. NCH has more than 7,500 employees, offices and facilities on six continents, and clients in more than 50 countries. This includes the corporate headquarters as well as the other subsidiary companies. We clean and conserve water, save energy, and deliver best-in-class maintenance solutions, with a focus on industrial and commercial businesses.

• About Chem-Aqua and our history
• Our products and solutions
• NCH brands and divisions

• Employee-centric environment (regular corporate activities, personal relationships, small teams)
• Family-first attitude (work-life balance support, flexible hours)
• Approachable leadership (collaboration with top leaders, open-door policy)
• Growth-oriented mindset (autonomy, creative freedom to explore new ideas)
• Paid vacation and holiday leave
• Wellness initiatives (on-site fitness facility and cafeteria, treadmill conference room, planned activities)
• Community involvement (volunteering, fundraisers, charity events, school sponsor ships and donations)
• Employee recognition programs (appreciation week, awards and ceremonies)
• Personal and professional development and growth
• Tuition reimbursement
• Financial wellness (retirement options, 401K match, employee credit union)
• Benefits package (medical, dental, vision, life, long and short-term disability)

• Superior communication skills
• Persistent yet patient
• Extremely ethical
• Consummate team players.
• Capable of navigating a complex web of personalities to find commonalities that help create win-win scenarios.
• Focused on company revenue and profitability
• This position is remote and no relocation is required.

• Work within a team structure to ensure good awareness of complete strategic account sales and customer service plan across the entire Chem-Aqua target market.
• The KAM focuses on maintaining relationships with existing customers, and providing support to the Corporate Account Manager within the market vertical
• Maintain relationships with contacts in existing Commercial & Institutional locations as well as at the corporate level.
• Encourage and assist local sales reps and managers with opening new locations of portfolio accounts.
• Guard the reputation of Chem-Aqua as a high-quality service provider/partner within the target organization
• Ensure technical competence of field representatives and that ROI opportunities are identified and properly communicated
• Review FSR compliance and written reports. Contact field management to address quality and compliance issues.
• Up-sell value added opportunities in existing locations and strategic accounts.
• Cond…