Mobile Power Tech Advisor

* Develop a thorough understanding of the customer base in the territory, including: current Mobile Power product offerings, Fleet Pride penetration, product substitutions, and competition.
* Achieve monthly and annual sales and gross margin objectives for the territory on Mobile Power products.
* Provide customers with updated catalogs, and service manuals where applicable.
* Answer customers’ questions about products, prices, availability, and product features.
* Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
* Recommend products to customers, based on customers’ needs and requirements.
* Work with customers and Outside Sales Representatives to determine specifications for hydraulic systems by developing a thorough understanding of the customer requirements and product needs.
* Design hydraulic system for customers per needs and specifications.
* Estimate or quote prices, credit or contract terms, warranties and delivery dates.
* Determine needed parts for customers and suggest related sale of parts or services for full service.
* Assess training needs for various customers and branches and prioritize according to greatest need and cost effectiveness.
* Create and facilitate training for Outside Sales Representatives, Counter Parts Sales Reps, and customers.
* Training should be conducted on an as needed basis and include hands on product training and product catalog review.
* Research market in regards to competition: who are they, what they sell, at what price, and where they sell it.
* Penetrate and expand current market through the introduction of Mobile Power products and services to new and existing customers.
* Ensure knowledge is up to date on Mobile Power products, knowing the technical ins and outs Each month review sales and vendor reports and discuss growth opportunities with supervisor.
* Each month review customer payment obligations and develop a list of over due accounts.
* Develop a plan with supervisor to ensure collection. Develop sales reports each month to include: call reports, customer status, information on competition, new products/services introduced, pricing issues.
* Ensure top 10 customers are called upon in a frequency that ensures customer needs are met. Consult with clients after sales or contract signings in order to resolve problems and provide ongoing support.
* Ensure customer issues/problems are resolved within a reasonable time frame.
* Be responsive to customer needs and make sure customer expectations are fulfilled.
* Enhance professional skills through sales and product training.
* Prepare and submit call reports and expense reports weekly.
* * Active Listening*:
Giving full attention to what other people are communicating; taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.
* * Time management:
* Managing one’s time and the time of others with limited supervision.
* * Reading
* * Comprehension:
* Understanding written sentences and paragraphs in work related documents.
* * Persuasion:
* Persuading others to change their minds or behavior.
* * Service orientation:
* Actively looking for ways to help people.
* *** Monitoring:
*** Monitoring/Assessing performance of yourself and other individuals and organizations to make improvements or take corrective action.
* *** Judgment & Decision making:
*** Considering the relative costs and benefits of potential actions to choose the most appropriate one.
* *** Communicating:
*** Conveying information to others in an effective manner.
* *** Mathematics:
*** Ability to solve simple equations; ability to use mathematics to solve problems.
* *** Coordination:
*** Adjusting actions in relation to others’ actions.
* * Oral Expression :
* The ability to communicate information and ideas in speaking so others will understand.
* * Oral Comprehension:
* The ability to understand information and ideas presented through spoken words and sentences.
* * Written Comprehension:
* The ability to understand information and ideas presented in writing.
* * Written Expression:
* The ability to communicate information and ideas in writing so others will understand.
* * Originality:
* The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
* Experience with the technical aspects of Mobile Power products required.
* Over 4 years experience in sales; sales of automotive parts preferred.
* Experience with Windows Operating Systems.  Proficient in Word, PowerPoint, and Excel.
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