Director Merchandisng - Kay

We have many opportunities available on our other career site pages.  to link to our careers page!

Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands:
Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox,  and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us.

We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

The Director, Merchandising leads the category‑level product strategy, in‑season business management, and execution of trend‑right assortments for key fashion jewelry segments within Kay Jewelers. Reporting to the Vice President of Merchandising, this role translates the enterprise merchandising strategy into actionable category plans that drive commercial performance, deepen brand relevance, and deliver an elevated consumer experience.

The Director brings together deep product intuition, strong analytical rigor, and collaborative influence to build compelling assortments, respond quickly to business trends, and ensure cohesive execution across channels.

• Translate the broader merchandising strategy into category‑level frameworks, line architecture, and seasonal assortment plans.
• Develop a clear product point‑of‑view, aesthetic direction, and assortment architecture aligned with brand goals and consumer insights.
• Identify whitespace opportunities, emerging trends, and commercial opportunities to strengthen category performance.
• Recommend category expansion, optimization, or repositioning based on performance data, trend insights, and competitive dynamics.

• Lead end‑to‑end category product development from brief through final line selection, ensuring alignment with trend, margin, and brand objectives.
• Make data‑driven decisions on SKU productivity, newness cadence, and assortment balance across price points, materials, and key item architecture.
• Manage in‑season category performance, including SKU edits, style expansions, and exit strategies.
• Partner with Design and Product Development to ensure product briefs are consumer‑driven, trend‑relevant, and financially sound.

• Continuously monitor cultural and fashion trends, competitive activity, and evolving consumer preferences across both digital and in‑store environments to inform category direction.
• Apply customer analytics, VOC insights, store feedback, and omnichannel behavior data to optimize assortment decisions.
• Track competitive pricing landscapes and marketplace dynamics across channels to ensure the category maintains strong value perception and margin integrity.

• Partner with Planning to build detailed category financial plans, OTB recommendations, and investment strategies.
• Work closely with Marketing, MP&I, and Visual Merchandising to bring product stories to life across digital and store environments.
• Collaborate with eCommerce and Store teams to enhance assortment presentation, strengthen conversion drivers, and elevate storytelling across digital and in‑store experiences.
• Manage timelines, calendars, and key deliverables to ensure seamless cross‑functional execution.

• Own category‑level P&L delivery, including sales, margin, turn, and inventory productivity.
• Lead weekly/monthly performance reviews, diagnosing drivers and recommending strategic adjustments.
• Identify short‑term trend shifts and implement timely course‑corrections to protect and grow the business.

• Lead and develop category managers and merchants, fostering a culture of curiosity,…