Trade Collections Specialist

Position Summary

The Collector I – Wholesale Accounts is responsible for the management and collections of a business-to-business accounts receivable portfolio.

• Contact customers and arrange payment to bring receivable customer balances within acceptable guidelines and/or under existing credit limits.
• Recommend accounts for 3rd party collections or write off when all collection efforts are exhausted.
• Work closely with internal stores to keep accounts current and maintain open lines of communication.
• Follow up on customer promises to bring accounts current.
• Maintain systematic notes of all collection activity.
• Initiate a problem resolution process on customer disputes.
• Initiate credit holds within allowed guidelines.
• Support the Cash Application department in reconciling discrepancies between customer payments received and their respective statements.
• Minimize the 120+ collections category for reserve dollars.

• Basic knowledge of Microsoft Office / basic computer skills
• Basic accounting knowledge, able to tell difference between debit and credit
• Customer service skills and experience
• Minimum 8,000 keystrokes per hour; 40 WPM
• Professional phone and email etiquette
• Manage a wholesale portfolio of > 600 accounts with a portfolio score > 550k

Collections Specialist – Major Accounts, Fleet Accounts, or Wholesale Accounts

Auto Nation is an equal opportunity employer and a drug‑free workplace.

• Competitive compensation and 401k matching
• Enjoy a healthy work‑life balance with insurance plans (health, dental, vision) and maternity benefits.
• Associate purchase and discount programs for new and pre‑owned vehicles, services, parts, collision, and accessories, and Auto Gear
• Access amazing deals and discounts through You Decide, a website with offers from top providers and retailers
• Join our DRVPNK mission to raise and donate millionsbranche dollars to cancer research and treatment, partnering with cancer charities nationwide

Auto Nation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services.

Through DRV PNK, we have raised over $40 million for cancer‑related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

Auto Nation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry.

We value innovation, teamwork, and a commitment to making a positive impact in the world.