Assistant Community Manager

MUST HAVE APARTMENT EXPERIENCE!

Want to be part of a growing company whose core value includes supporting your success and advancement in the company? CLEAR Property Management isn't a mega-institution where you'd be lost. Clear and simple, we successfully manage properties by making a CLEAR and positive difference in the lives of our residents, our staff, and owners. Since 2008, we've organically grown to become one of the most highly respected Property Management Companies in Texas.

The CLEAR brand stands for precision, dedication, and excellence. Our employees are enthusiastic, hardworking, and ambitious and tech-savvy with great interpersonal skills. They are entrusted with seeing the big picture, given the freedom to make great things happen, and empowered with the responsibility of helping direct a successful future. Our growth is in large part due to having the industry's brightest, most talented, and most driven people on our team.

In return, we support our employees by empowering them & maximizing their development and career opportunities at local and regional levels. Do you think you've got what it takes to be CLEARLY better?

Assistant Managers work to perform collection-related tasks for all balances owed to the community and act as Community Manager in his or her absence. Additionally, Assistant Managers work to attract potential renters, present apartment homes to prospective residents, persuade them to lease, and assist with the process of leasing and moving into an apartment home within the community. Also, Assistant Managers work to ensure a positive resident experience while living in the community throughout residency and move-out.

They also assist with curb appeal and organization tasks as needed.

Delinquency

• Delinquency Notes are completed weekly and saved on the Y: drive by end of business Friday
• The community met delinquency expectations each month (0 to 1.5% of total billed income)

Late Fees/NSF Fees

• NSF Fees billed for all returned payments within 24 hours of notification from Accounting or Yardi
• Late fees billed daily to delinquent accounts as determined by the lease agreement

Deposit IQ/Collections Agency Claims

• Claims filed immediately for Skips/Evictions
• Claims filed after 30 days following a standard move out unless a payment arrangement has been secured
• Any accounts without Deposit IQ are turned over to 3rd party collection agency after 30 days following a standard move out unless a payment arrangement has been secured
• Other Income
• Budgeted/Other income expectations are met each month

Deposit Accounting

• All deposit accountings are completed within 3 business days of vacancy
• 0 errors in monthly deposit accounting batches

3-Day NTV

• 3-Day NTV distributed for ALL full balances owed by the 5th of each month
• Copies of ALL 3-Day NTV saved in resident files and attached to Yardi each month

Evictions Filed

• Evictions filed or Eviction Hold-Off Agreements established by the 12th of each month
• Eviction Hold-Off Agreements terminated with payment in-full by the 20th of each month
• Evictions filed on the 21st of each month for residents who fail to meet terms of Eviction Hold-Off Agreements unless overridden by Regional Manager
• All related documents attached to the resident account in Yardi and placed in the resident file
• All accounts billed legal fees by Month End Close Out

Small Balance Notices

• Small Balance Notices distributed via email, phone, text and/or paper notice sent to doors by the 7th of each month
• All notices placed in the resident file
• All activity documented in Delinquency Notes

NSF Payments

• Residents notified within 24 hours of management receipt of an NSF payment
• If full balance owed, a 3-Day NTV delivered
• All notices attached to the resident account in Yardi and placed in the resident file

Lease Audit

• No more than 2 errors found in each lease file batch submitted for commissions monthly
• All charges in lease agreement match lease charges in Yardi

Refunds/Write/Offs

• All refund checks have been mailed within 30 days of vacancy
• All write offs completed following 30 days of vacancy

Month End Close Out

• Month End Close Out…