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Digital Merchandising Program Manager

Job in Irving, Dallas County, Texas, 75084, USA
Listing for: The Michael's Companies
Full Time, Part Time position
Listed on 2026-02-03
Job specializations:
  • Marketing / Advertising / PR
    Ecommerce, Digital Marketing
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Digital Merchandising Program Manager page is loaded## Digital Merchandising Program Manager locations:
Irving-Irving Corporate Office-3939 West John Carpenter Freeway time type:
Full time posted on:
Posted Todayjob requisition :
RSupport Center - Irving The Digital Merchandising Program Manager is responsible for defining, refining, and optimizing the Maker Place content, social media & site merchandising strategy to inspire customers to visit MKR, search, browse, shop, buy & return. The role works collaboratively to maximize brand awareness, time on site, conversion, & GMV growth while minimizing customer bounce rate. Responsibilities include growing organic growth (ex: social & SEO), testing new site experiences, promotions/seasonal trends, marketing calendars, site KPIs, among others.
** Major Activities
**** Brand Awareness/Organic Growth
*** Own Maker Place’s organic social media strategy, testing new marketing experiences to grow brand awareness and organic sessions
* Work across external agencies & internal teams to grow natural organic growth (SEO)
** Site Content
*** Create an inspirational, seamless, shopping experience to help drive brand perception, encourage basket building, & enhance conversion
* Own site experience and curation, focused on commercial volume driving opportunities and maximizing trends
* Research and actively develop content and assortment opportunities
** Site Merchandising
*** Own the site assortment and merchandising strategy
* Curate assortment, researching selection gaps, and acquire new sellers to add to Maker Place
* Define and execute onsite search, browse, pinning, & boosting
* Define and execute Michael’s cross-sell opportunities across both online & in-store
* Lead promotional initiatives
* Measure, analyze, and report how customers interact with the site across devices to drive strategic, actionable recommendations for conversion
** Other duties as assigned, including leading ad hoc projects as requested by leadership
**** Skills &

Qualifications:

*** Bachelor's Degree in merchandising, marketing, business, math, finance, economics or related field; or equivalent experience
* MBA preferred or commensurate work experience
* 4-7+ years of experience in site merchandising, ecommerce, business development, category management or marketing
* Experience in consumer-focused eCommerce environment, preferably in lifestyle industries
* Proficient in ecommerce, ecommerce marketplaces, and ecommerce services and software
* Thorough understanding of desktop, mweb, and app technologies
* Detailed understanding of eCommerce & content management systems and infrastructure
* Experience using reporting tools (SQL, Looker, etc)
* Proficient in Microsoft Office, Excel, and PowerPoint or equivalent Google Suite applications
* Ability to think creatively, strategically and technically
* Strong oral and written communication & interpersonal skills
* Must be competent in Microsoft suite, including executive level presentations
* Experience in using web analytics tools
** Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
** At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online  Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.

For more information, please visit.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit .
** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all*
* ** customers*
* ** to create, innovate and be better together.
*** Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will…
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