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Customer Service Representative

Job in Irving, Dallas County, Texas, 75084, USA
Listing for: The Michael's Companies
Full Time, Part Time position
Listed on 2026-01-15
Job specializations:
  • Manufacturing / Production
    Manufacturing Production, Material Handler, Manufacturing Operations / Plant Manager
Job Description & How to Apply Below
Customer Service Representative page is loaded## Customer Service Representative locations:
ARTISTREE DFW AIRPORT-2475 Esters Blvd, Ste 100time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
March 31, 2026 (30+ days left to apply) job requisition :
RArtistree-DFW Airport The Administrative Associate is responsible for ensuring finished goods inventory is accurate and placed into inventory; input, maintenance and reporting of daily production information. Attendance, as scheduled, is an essential function of the Administrative Associate job.
** Major Activities
**** Manufacturing
* ** Assist with cycle counts, print/apply SKU labels for all products; report any discrepancies or errors to the Supervisor
* Process and ship orders in the IMS when required; contact transportation for pickup
* Post daily finished goods production records
* Record and track production productivity
* Generate manual work orders for JIT (Just-In-Time) production
* Generate production Reports; file daily production records & work orders
* Provide KPI (Key Performance Indicator) report to Supervisor and Manager
* Cross-train into other positions and provide support to other production teams or functions as needed
** Quality
* ** Verify that all inbound/outbound freight paperwork is filled out completely and correctly
* Audit weekly purchase orders and verify that quantities shipped match SKU number on order
* Monitor and corrects transaction errors
** Safety & Organization
*** Maintain a clean work area for safe and efficient operation, including replenishment of supplies
* Follows all company safety policies; wear appropriate safety equipment, as needed
** Minimum Education
*** High School Diploma, G.E.D., or equivalent
** Minimum Special Certifications or technical skills
*** Proficient in MS Office; intermediate to advanced Excel skills
** Minimum Type of experience the job requires
*** 1 year experience in manufacturing environment;
Inventory Management/Data Entry
** Other
* ** Ability to count, match and compare sequences of numbers
* Ability to read, write, and speak English fluently; convey and receive information effectively
* General, verbal, and numerical intelligence
* Detail-oriented and maintain a high level of accuracy; keen sense of urgency
* Must be able to critically analyze problems and develop effective solutions.
* Must detail-oriented and accurate.
* Must have excellent time management, organizing, and prioritizing skills
** Physical Requirements
*** Must be able to constantly walk and stand.
* Must be able to lift and carry up to 20lbs/ 9.07kg above shoulders and reach above head.
* Must be able to grasp with both hands occasionally.
* Must be able to comply with all safety-related standards and requirements, including the correct utilization of personal protective equipment.
* Review physical requirements matrix for all requirements
** Work Environment
*** Ability to work with high noise levels and work around moving machinery
* Ability to work in a non-climate controlled environment which is subject to dust and high/low temperatures
* Ability to work safely in a fast pace manufacturing environment
** Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
** At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online  Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.

For more information, please visit.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit .
** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all*
* ** customers*
* ** to create, innovate and be better together.
***…
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