Senior Program Manager

Overview

This role is HYBRID in our Irving, TX office

At this time, Foot Locker will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization.

This role is accountable for a large program or group of interdependent programs that are relatively medium to high complexity. Focuses on leading program planning efforts and manages the integration, implementation, reporting, and performance of the overall program or group of programs to ensure the successful delivery of defined value and outcomes. Leads the coordination and management activities with business partners.

Each complex program requires extensive cross team organization, collaboration and creative problem-solving skills. Acts as a mentor and coach to program managers.

• Plan and manage the delivery of projects within an area of professional expertise, using an appropriate project management methodology to give assurance that intended outcomes are achieved.
• Communicate the action plan; explain how this relates to the function's strategy and action plan, and the broader organization's mission and vision; motivate people to achieve local business goals.
• Develop and implement stakeholder engagement plans for projects to identify relevant stakeholders, to develop positive stakeholder relationships, and to ensure that each stakeholder has an appropriate share of voice.
• Interpret the business need and identify solution recommendations to business problems at a business unit level. Lead the improvement efforts that are within span of control at this level.
• Define the execution plan to disseminate innovative capabilities across the businesses, helping people develop these competencies and enabling them to innovate through solutions such as idea generation platforms, jam sessions, and hackathons.
• Manage substantial work streams within a transformational change program, ensuring integration with related projects; use structured change management methodologies to build acceptance of change and to embed desired culture and behaviors.
• Manage identification of risks, issues, dependencies, and constraints associated with one or more programs or initiatives, escalating these where appropriate. Where necessary, develop, agree on, and implement solutions to overcome these.
• Develop own and more junior team member capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
• Lead the production of and approve program plans, ensuring that all activities are identified, are appropriately organized to deliver program objectives, comply with the organization's program management framework, and comply with the organization's wider governance structure and processes.
• Manage the program review process; provide stakeholders with accurate and relevant information and key recommendations at agreed review points to enable them to evaluate progress and agree on change.
• Negotiate and manage deployment of program/portfolio resources and budgets, providing forecasts and presenting variances with narrative at appropriate review points to ensure effective utilization.
• Leads one or more large program teams (or multiple small to medium teams); defines the program vision and communicates the outcomes needed along with guidance to achieve outcome, coordinates team actions across program activities; coordinates flow of additional team members on and off the team as needed; and builds the capability of the team through training, coaching and mentoring.
• Ensure that roles and responsibilities are clearly defined within area of responsibility and ensure compliance with the organization's wider program and/or portfolio management decision-making structures and processes.
• Plan and manage budget for assigned programs.

Decision Quality: Makes good and timely decisions that keep the organization moving forward. For example, consistently demonstrates strong judgment; may be sought out by others for expertise and guidance. Takes smart, independent action in urgent and non-routine situations, knows when to escalate for others' involvement.

Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.

Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, takes immediate, decisive,…