Correspondence Team Lead: Client Service Excellence

A global luxury brand is seeking a Correspondence Team Manager for their Irving, TX location. The ideal candidate will manage a team of Correspondence Advisors focused on delivering exceptional client experiences through various communication channels. Responsibilities include coaching the team, fostering client loyalty, and ensuring high performance aligned with brand standards. A minimum of 4 years of leadership experience in a client-centric environment is required, along with excellent communication skills and proficiency in Microsoft applications.
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