Corporate Investigator

Overview

Nautilus Hyosung America, Inc. (HYOSUNG) is a world leader in ATM self-service technologies. We have built a reputation for innovation by continually researching, developing, and delivering quality ATM products – flexible products that adapt to our changing world and our customers’ evolving needs.

The Investigator reviews allegations of suspected theft/fraud and is responsible for interviewing individuals with information relevant to such matters, analyzing documentation, and reporting findings. This position works closely with local, state, and federal law enforcement agencies and may collaborate with other investigators on assigned cases. Responsibilities include evidence collection, transaction research, interviewing victims and witnesses, reviewing video and audio recordings, and preparing comprehensive investigative reports.

The Investigator must possess strong investigative techniques, sound judgment, and a solid understanding of legal processes. This position requires demonstrated experience in eliciting information, conducting structured interviews, and/or performing interrogations within a professional, corporate, or investigative environment. A successful Investigator consistently drives results through obtaining admissions, supporting monetary recovery, enabling criminal prosecution when appropriate, and reducing fraud and theft across the organization.

• Review claims data and determine validity.
• Perform detailed site inspections of ATM locations and supporting environments.
• Conduct extensive and confidential investigations of alleged theft or fraud.
• Interview individuals with potential knowledge regarding theft or fraud allegations.
• Conduct background checks, employee investigations, and asset searches on suspected perpetrators utilizing public data systems such as Lexis Nexis, Transunion, and Human Resources records.
• Analyze documentation including video/audio footage, investigative notes, victim statements, and financial records.
• Prepare detailed written investigative reports and present findings to management.
• Engage with victims, law enforcement agencies, financial institutions, and court personnel during active investigations.
• Provide testimony in civil or criminal proceedings when required.

• Bachelor's degree in criminology, criminal justice, finance, or a related field; equivalent professional investigative experience may be considered in lieu of formal education.
• Preferred two years of experience conducting fraud, theft, or internal investigations within government, law enforcement, corporate security, or financial institutions.
• Strong understanding of applicable federal, state, and local laws governing investigations and evidence handling.
• Proficiency in analytical tools, report writing software, and investigative research platforms.
• Exceptional verbal and written communication skills with the ability to navigate sensitive and high-stress situations professionally.
• Proven experience conducting elicitation, structured interviewing, and/or interrogation in a professional, corporate, or investigative setting.

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the essential functions described.

• While performing the responsibilities of the job, the employee is required to talk and hear.
• The employee is often required to sit and use hands and fingers to handle or feel.
• The employee must frequently lift and/or move up to 50 pounds.
• The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and stoop, kneel, crouch, or crawl.
• The employee may be required to work in outdoor environments and varying elements including cold, heat, precipitation, and changing weather conditions while conducting field investigations.
• Vision abilities required include close vision necessary for reviewing documentation, video footage, and detailed evidence.

While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

• The employee may be occasionally exposed to moving mechanical parts and vehicles.
• Noise levels are typically quiet to moderate.
• Work may require entry into ATM sites, secure facilities, and operational areas with routine foot traffic.
• This role may require significant domestic travel, sometimes on short notice, depending on investigative needs.

Nautilus Hyosung America, Inc. recognizes and values the diversity of its employees, customers, and business partners. Equal Opportunity Employer ~ Minorities/Females/Disabled/Veteran