Field Test Engineer

Company Description

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Arc Light Wireless is a world‑class provider of RF systems engineering, network services, and technical expertise for the cutting‑edge companies in the wireless industry. We offer field test services, custom software verification, and carrier technical account management to provide intelligent solutions to our clients’ issues. We are a flexible organization that can adapt to changing needs.

We are currently seeking bright, motivated wireless engineers to join our growing team in Dallas, TX.

This is a full‑time on‑site role for a QA Engineer I located in Dallas, TX. The QA Engineer will be responsible for field testing, test execution, quality assurance, manual and software testing, post‑processing logs, inventory management, shipment coordination, and daily reporting. Additional duties may include travel as required.

• Strong analytical and problem‑solving skills
• Excellent communication and collaboration skills
• Excellent Word and Excel skills
• Bachelor’s degree in Computer Science, Engineering, or related field
• Experience with mobile device testing is a plus
• Experience with automation testing tools is a plus
• Basic understanding of 3G, 4G, 5G network technology

• Experience in test execution, quality assurance, manual testing, software testing, modem, network and application log analysis
• Experience with Media Tek, Samsung, and Qualcomm chipsets
• Experience in creating detailed technical reports
• Basic knowledge of Python, ability to read and understand code with intention to make minor configuration changes to scripts
• Some basic knowledge of Visual Basic and creating Excel macros
• Experience with Power Bi or other tools for creating reports from CSV or DB
• Basic knowledge of DB architecture and how to formulate SQL query
• Strong familiarity with 5G Data Performance KPIs and Call Performance KPIs
• Basic understanding of e911 procedure and LPP
• Experience troubleshooting network and device side issues
• Familiar with JIRA systems
• Familiar with writing defect reports and providing excellent communication to the customer
• IMS protocol understanding
• Preferred experience and knowledge of WiFi Calling

Pay Range: $40,000 – $75,000 per year, depending on experience.

• Competitive salary.
• Comprehensive health, dental, and vision insurance for full‑time employees.
• Retirement savings plan.
• Continuous professional development and training opportunities.
• A dynamic, collaborative work environment.
• Access to cutting‑edge cryptographic technology and tools.

• Stand:
  Occasionally
• Move or traverse:
  Frequently
• Sit:
  Constantly
• Use hands:
  Constantly
• Reach with hands and arms:
  Occasionally
• Climb or balance:
  Occasionally
• Stoop, kneel, crouch or crawl:
  Occasionally
• Talk/hear:
  Constantly
• Taste/Smell:
  Occasionally
• Lift/carry/push or pull:
  Occasionally, up to 30 lbs

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on‑line employment application because of a disability, please call 201 508 3149 for assistance and leave a message. You will receive a callback. Please note, this phone number is not for general employment information but is only for individuals who are experiencing difficulty applying for a position due to a disability.