Seasonal Claims Desk Adjuster

WHO WE ARE:

At CITON Claims Solutions, we don’t just stand out for what we do - we shine because of how we do it. By integrating cutting-edge, proprietary technology, innovative solutions, and compassion for serving our customers, we are redefining the insurance experience. Our vision is to be the global premier provider of insurance solutions, and our mission is to deliver an exceptional insurance experience through innovative technology, unparalleled customer service, and a comprehensive suite of products.

Are you a detail-oriented investigator with a passion for helping others? We’re looking for an Seasonal W2 Desk Adjuster to work in our office located in Florida and or /
Irving, TX
. In this role, you’ll play a pivotal part in investigating, evaluating, and resolving insurance claims, ensuring fair and efficient processing in line with policy terms and company guidelines.

• Review Claims: Assess and analyze submitted claims documentation to determine validity and coverage.
• Gather Essential Information: Communicate with policyholders, witnesses, and other involved parties to collect relevant details for claims evaluation.
• Document Findings Thoroughly: Create detailed reports and maintain comprehensive notes to support claims assessments.
• Analyze Coverage: Review insurance policies to determine applicable coverage and assess liability.
• Prepare Reports: Submit thorough reports with findings and well-supported recommendations for claim settlements.
• Negotiate Settlements: Work with policyholders and third parties to negotiate settlements that ensure fair and just outcomes.
• Resolve Disputes: Handle disputes professionally and efficiently, ensuring favorable resolutions.
• Maintain Clear Communication: Foster transparent and professional communication with policyholders and all stakeholders throughout the claims process.
• Collaborate Across Teams: Partner with internal teams, including underwriters and legal advisors, to resolve complex claims.
• Ensure Compliance: In all claims processes, comply with state and federal regulations and company policies.
• Support Catastrophe Response: Provide critical support for claims management efforts during disaster events as needed.

• Experience: Minimum of 3+ years in desk claims adjusting or related fields, with experience dealing with public adjusters.
• Technical
  
  Skills:
  
  Proficiency with Xactimate and other Xactware products; strong analytical and problem-solving abilities; familiarity with local building codes and repair processes.
• Licensing and
  
  Certifications:
  
  
  Valid adjuster’s license in Texas and/or Florida
• Insurance Knowledge: Strong understanding of insurance policies and claims processes.
• Negotiation
  
  Skills:
  
  Excellent negotiation skills and experience in dispute resolution.

• Dynamic Environment: Thrive in a fast-paced, collaborative, and results-driven office where your contributions make a real impact.
• Career Growth: Opportunities for professional development and advancement within a supportive company culture.

If you’re excited to join a company that values innovation, teamwork, and your technical expertise, we’d love to hear from you. Apply Now and Become a Key Player in Our Success Story!

CITON Claims Solutions is an Equal Opportunity Employer
. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.