Senior Developer, ServiceNow

Company Details

Darling Ingredients repurposes and recycles materials from the animal agriculture and food industries - transforming them into essential ingredients that do everything from feeding animals to fertilizing crops to fueling planes and nourishing people. We're the number one publicly traded company of our kind, operating a global family of brands and businesses that span more than 260 facilities in over 15 countries.

Our unique scale allows us to make entire industries less wasteful and more sustainable, helping move the world toward a more circular economy.

Darling Ingredients offers full time employees a full suite of benefits including but not limited to the following: 401(k), Health, Dental and Vision Insurance, and Paid Time Off.

The Senior Developer, Service Now is responsible for designing, developing, and implementing solutions within the Service Now platform to streamline business processes, enhance service delivery, and improve overall efficiency. This role involves collaborating with stakeholders to gather requirements, and to design and build technical solutions, including custom forms, workflow and integrations. The role also requires designing and managing the master data and configuration of Service Now modules.

The Service Now Developer plays a critical role in defining the technical architecture and design of the Service Now environment and creating innovative solutions to solve business problems across the organization.

• Partners with stakeholders (HR, Finance, Compliance, IT) to gather requirements and create technical design documents (TDD).
• Acts as a technical mentor to junior developers, conducting code reviews and enforcing best practices for scripting and security.
• Designs and architects solutions leveraging Service Now capabilities to address complex business requirements, workflows, and integrations.
• Develops custom applications, modules, forms, workflows, and scripts within the Service Now platform using JavaScript, Flow Designer, Service Portal, and custom widgets and other relevant technologies.
• Configures Service Now modules, including Incident Management, Change Management, Service Catalog, and others, to align with business processes and requirements.
• Acts as a workstream lead in larger cross-functional or cross-platform projects, including accountability for project tasks, milestones and managing the delivery task of junior developers and/or third-party resources.
• Designs and implements integrations between Service Now and other enterprise systems, using REST/SOAP APIs and Integration Hub.
• Troubleshoots complex integration errors and monitor system performance logs.
• Customizes Service Now applications and functionalities using scripting, UI policies, business rules, and client scripts to meet specific business needs.
• Leads the development of Scoped Applications to support specific business functions (e.g., HR, Manufacturing Operations, Facilities).
• Manages platform upgrades, patching, and instance cloning strategies while minimizing customization technical debt.
• Provides ongoing support, troubleshooting, and maintenance for Service Now applications and integrations, addressing incidents, problems, and enhancement requests promptly.
• Stays updated on Service Now releases, new features, and industry trends, proactively identifying opportunities for system enhancements and process improvements.
• Other duties as assigned

• Bachelor's degree in computer science, Information Systems or related field is required.
• 8+ years of experience as a Service Now Developer, with hands‑on experience in designing, developing, and implementing solutions within the Service Now platform.
• Experience in Service Now scripting and customization.
• Experience with Service Now modules such as Incident Management, Change Management, and Service Catalog
• Experience documenting and authoring process, workflows, policies and procedures.
• Knowledge of Service Now development best practices, standards, and methodologies.
• Excellent problem‑solving and analytical skills, with the ability to understand complex business requirements and design…