Sr. L2 Production Support Consultant

LTM is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTM brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTM — a Larsen & Toubro Group company — combines the industry‑acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation  more information, please visit

Sr. L2 Production Support Consultant

Irving, TX

• Willing to support in 24 by 7 rotation as per the shift rooster.
• Linux shell scripting and Oracle as skillset with banking domain knowledge.
• ITIL Certified preferred.
• Working knowledge of ITRS Autosys App dynamics Service Now UDeploy.
• Should be able to work in flexible and adaptable to business needs.
• Well versed with Incident life cycle management.
• Problem life cycle management and PMR process.
• Well versed with Change management Releases and Deployments.
• Good eye to debug the root cause and provide a temporary and permanent solution.
• Coordinate with L3 and development team and provide and implement solutions.
• Any programming experience and Dev Ops experience will be added advantage.

• Comprehensive Medical Plan Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Paid Paternity and Maternity Leave

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job‑related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance‑based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer:
The compensation and benefits information provided herein is accurate as of the date of this posting.

LTM is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family‑care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

In order to comply with LTM’s company COVID‑19 vaccine mandate, candidates must be able to provide proof of full vaccination against COVID‑19 before or by the date of hire. Alternatively, one may submit a request for reasonable accommodation from LTM’s COVID‑19 vaccination mandate for approval, in accordance with applicable state and federal law, by the date of hire. Any request is subject to review through LTM’s applicable processes.