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Systems Engineer

Dynamics 365 CCaaS Architect — AI-Powered CX Leader

Job in Irving, Dallas County, Texas, 75084, USA
Listing for: Avanade
Full Time position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    Systems Engineer
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading technology consulting firm is seeking a Dynamics 365 Contact Centre Architect to lead the design and integration of AI-powered contact center solutions. This mid-senior level role requires proficiency in Microsoft platforms to deliver transformative experiences across industries. Collaborate with cross-functional teams and define workflows that enhance customer interactions through automated solutions.
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