Site Reliability Engineer II

Why GMF Technology?

Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.

Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact. We offer a flexible hybrid work environment (onsite 2 days a week / 3 days remote) at our Arlington (AOC1), TX office.

• Partner with the architecture and development teams on how to make applications highly available, reliable, and performant at global scale.
• Collaborate with the architecture team to ensure reliability factors are accounted for in business features and enablers.
• Guide development teams in understanding established service level objectives and consequences, and implementing appropriate SLIs to support the objectives.
• Collaborate with development team members to swarm, troubleshoot, and resolve problems.
• Guide ad-hoc teams to brainstorm solutions and build implementation plans based on the root cause analysis of production issues.
• Design and build automated solutions to optimize application/service/platform uptime with minimal human intervention.
• Be available for an on-call rotation to participate in troubleshooting and communication efforts outside of normal business hours.
• Implement and help create standards and best practices, and mentor other team members to drive adoption across development teams.

• Expertise in defining, implementing, and evaluating Service Level Objectives (SLO) and Service Level Indicators (SLI), and associated consequences.
• Software development expertise in two or more high-level programming and scripting languages.
• Experience in evolutionary database design, query performance analysis, and indexing to deliver scalable, performant products and services.
• Experience designing, building, and optimizing automated pipelines with automated testing and automated security controls.
• Experience performing root cause analysis and problem management.
• Experience working in Agile Scrum teams with a demonstrated track record of leading improvements.
• A driving passion for finding solutions to hard problems at scale and operationalizing them.
• Exceptional critical thinking and communication skills, with a passion for leveraging documentation as a tool for constant improvement.
• Pipeline automation expertise:
  Azure Dev Ops (YAML, ARM), Terraform, Jenkins, Chef, Octopus Deploy.
• Code scanning tools:
  Sonar Qube, Checkmarx.
• Source code repositories:
  Git.
• Containerization:
  Azure Kubernetes Service, Kubernetes (open source), Docker.
• High-level programming languages: C# (.NET MVC and .NET Core).
• Scripting:
  Power Shell, Bash.
• Database:
  Oracle, Microsoft SQL Server, No
  
  SQL (e.g., Cosmos
  
  DB).
• Test automation:
  Xamarin.
  
  UITest, Specflow, Dev Test, Selenium, Test Data Manager, Postman, Maven, TestNG, JMeter.
• Operating systems:
  Windows, Linux.
• Cloud platforms:
  Azure.
• Metrics and monitoring:
  Splunk.

• 3–5 years of experience in software development and test automation.
• 3–5 years of web development experience strongly preferred.
• High School Diploma or equivalent required.
• Bachelor’s Degree in a related field or equivalent experience required.
• Master’s Degree in a related field preferred.

Generous benefits package available on day one includes:

• 401(k) matching.
• Bonding leave for new parents (12 weeks, 100% paid).
• Tuition assistance.
• Training.
• GM employee auto discount.
• Community service pay.
• Nine company holidays.

Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Competitive pay and bonus eligibility. Flexible hybrid work environment (onsite 2 days a week / 3 days remote) at our Arlington (AOC1), TX office.

Please note:

we are unable to provide sponsorship for this role at this time.

Referrals increase your chances of interviewing at GM Financial by 2x.