Site Reliability Engineer

Role:
Site Reliability Engineer

Location:

Irving, TX (3 days in 2 weeks Hybrid)

The Site Reliability Engineering (SRE) team provides leadership, direction, and accountability for building and running large-scale software systems. As a Site Reliability Engineer, you will identify and deliver automation solutions designed to ensure high availability and resiliency using your expertise in software development, complexity analysis, and scalable system design. Strong collaboration skills will be required to work closely with other engineering teams to ensure services/systems are highly stable and performant, meeting the expectations of our business partners and end users.

• Partner with the architecture and development teams on how to make applications highly available, reliable, and performant at global scale
• Collaborate with the architecture team to ensure Reliability factors are accounted for in business features and enablers
• Guide development teams in understanding established service level objectives and consequences, and implementing appropriate SLIs to support the objectives
• Collaborate with development team members to swarm, troubleshoot, and resolve problems
• Guide ad-hoc teams to brainstorm solutions and build implementation plans based on the Root Cause Analysis of production issues
• Design and build automated solutions to optimize application/service/platform uptime with minimal human intervention
• Be available for an on-call rotation to participate in troubleshooting and communication efforts outside of normal business hours
• Implement and help create standards and best practices, and mentor other team members in order to drive adoption across development teams
• Perform other duties as assigned
• Conform with all company policies and procedures

• Knowledge Expert in defining, implementing, and evaluating Service Level Objectives (SLO) and Service Level Indicators (SLI), and associated consequences
• Software development expertise in two or more high-level programming and scripting languages
• Experience in evolutionary database design, query performance analysis, and indexing as a cornerstone for delivering scalable, performant products and services
• Experience in designing, building, and optimizing automated pipelines with automated testing and automated security controls
• Experience in performing Root Cause Analysis and Problem Management
• Experience working in Agile Scrum teams with demonstrated success leading improvements (getting better/faster/happier)

• Help establish and maintain a culture of learning through the development and sharing of skills, knowledge, process and tools; combat traditional silos that create “us and them” environments
• A driving passion for finding solutions to hard problems at scale and operationalizing them
• Exceptional critical thinking and communication skills, with a passion for leveraging documentation as a tool for constant improvement

• Pipeline Automation:
  Azure Dev Ops (YAML, ARM), Terraform, Jenkins, Chef, Octopus Deploy
• Code Scanning:
  Sonar Qube, Checkmarx
• Source Code repos:
  Git
• Containerization:
  Azure Kubernetes Service, Kubernetes (open source), Docker
• High level programming languages:
  Java, C# (.NET MVC and .NET Core), Go
• Scripting:
  Power Shell, Bash
• Database:
  Oracle, Microsoft SQL Server, No
  
  SQL (e.g. Cosmos
  
  DB)
• Test Automation:
  Xamarin. UITest, Specflow, Dev Test, Selenium, Test Data Manager, Postman, Maven, TestNG, JMeter
• Operating systems:
  Windows, Linux
• Cloud Platforms:
  Azure
• Metrics and Monitoring:
  Splunk