Director, IT Enterprise ; Oracle ERP Financials – Functional

Director, IT Enterprise Applications (Oracle ERP Financials – Functional)

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Highgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues.

The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry‑leading proprietary revenue‑management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands.

Highgate maintains corporate offices in London, New York, Dallas and Seattle.

Highgate Corporate Offices – Irving, TX

Highgate IT is seeking a senior Product Owner/Director to lead our business applications portfolio, powered by Oracle ERP Cloud and Oracle Cloud Infrastructure (OCI), with integrations managed via Oracle Integration Cloud (OIC). This role owns the vision, roadmap, and delivery for applications, partnering closely with Finance, Operations, and Data Services to ensure platforms are reliable, scalable, and deliver measurable business value.

Additionally, this role will drive the adoption of AI capabilities and agents across Oracle Cloud to unlock touch‑less finance and smarter workflows. This position will be based in our Corporate Office located in Irving, TX.

• Own the product strategy and roadmap for Oracle ERP Cloud (Financials, Procurement, Projects), OCI, and OIC, prioritizing outcomes, usability, performance, and compliance.
• Act as the single‑threaded owner for application capabilities: define vision, write epics/user stories, maintain backlog, conduct sprint planning, reviews, and retrospectives, and measure impact through KPIs.
• Lead quarterly release planning and change management across SaaS and PaaS; ensure regression testing, business sign‑offs, and production readiness.
• Drive integration architecture and standards on OIC (APIs, adapters, patterns, monitoring); partner with vendors and internal teams to modernize file‑based loads to event/API‑driven flows.
• Own production stability: triage incidents, manage SLAs, and lead root‑cause analysis with offshore/onshore partners; implement observability, error handling, and proactive monitoring.
• Champion data quality and control design for month‑end processes; coordinate with Accounting and Data Services on close calendars, reconciliations, and audit readiness (SOX).
• Partner with stakeholders (Finance, Operations, Hotels) to capture requirements, map end‑to‑end processes, and deliver iterative enhancements.
• Manage vendor relationships and SOWs; track budgets and value realization for implementations, upgrades, and support engagements.
• Establish governance: standards, documentation, security roles, access reviews, and lifecycle management across environments (Dev/Test/Prod).
• Mentor business and partner resources; build a culture of continuous improvement and customer‑centric delivery.
• Lead experiments and rollout of AI Agents on Oracle Cloud (e.g., OCI Generative AI Agents, Oracle Digital Assistant, APEX AI Assistant) to automate finance and operations use cases.
• Design and productize agent “tooling” by exposing OIC integrations and ERP services to agents; define guardrails, observability, and fallback paths for safe automation.
• Measure agent impact (touch‑less invoices, automated reconciliations, exception triage) and drive continuous improvement while aligning with…