Director, Software Engineering; -Tech

Job summary

The Director of Software Engineering for our Marketing Technology team is responsible for driving the development and execution of technology solutions that power 7-Eleven’s marketing initiatives, including customer loyalty and rewards programs, retail media networks, and personalized customer experiences across digital platforms. The role bridges marketing strategy with cutting-edge technology implementation to enhance customer engagement and drive business growth through advanced CRM capabilities and data-driven marketing solutions.

Technology Strategy & Roadmap

• Develop and execute the technology roadmap for marketing platforms, including 7-Rewards, Speedy Rewards, Fuel Rewards, personalized offers, and retail media capabilities.

• Guide the evaluation and selection of marketing technology vendors and solutions.

Architecture & System Design

• Oversee the architecture, design, development, and maintenance of marketing technology systems that support omnichannel customer experiences.

• Architect solutions that leverage customer data to enable personalized experiences and drive incremental revenue through retail media and fuel rewards offerings.

• Drive the integration and optimization of key marketing platforms including Salesforce Marketing Cloud, Customer Data Platforms (CDP), and retail media technologies.

Delivery & Execution

• Implement agile methodologies and Dev Ops practices to increase delivery velocity and quality.

• Optimize technology performance, reliability, and security while mitigating technical debt.

Cross-functional collaboration

• Partner with Marketing, Digital, and Data Science teams to translate business requirements into scalable technology solutions.

Leadership & Team Development

• Lead a team of software engineers, architects, and technical product managers in developing innovative marketing technology solutions.

• Mentor and develop engineering talent, fostering a culture of innovation and continuous improvement.

Governance & Standards

• Establish technical standards, best practices, and governance for the marketing technology ecosystem.

• Bachelor’s degree in computer science, Engineering, or related technical field;
  Master’s degree preferred.

• 10+ years of software engineering experience with at least 5 years in leadership roles.

• Deep expertise in CRM systems, particularly Salesforce Marketing Cloud architecture, implementation, and optimization.

• Hands-on experience implementing and integrating CRM and Customer Data Platforms (CDP) with marketing technology stacks.

• Proven experience building retail media networks (RMN), fuel rewards systems, or similar advertising technology platforms.

• Direct experience working with RMN platforms such as Vantage and Placements.io.

• Strong understanding of data management, customer identity resolution, and personalization technologies.

• Experience leading teams that build customer journey orchestration and real-time decisioning systems.

• Knowledge of marketing automation tools, campaign management systems, and digital advertising platforms.

• Proven track record of successful large-scale implementations of marketing technology solutions.

• Experience with cloud technologies (AWS, Azure, or GCP) and modern software development practices.

• Strong technical knowledge of modern software architecture, APIs, microservices, and integration patterns.

• Experience with data-driven marketing technologies and customer analytics.

• Track record of successful collaboration with Marketing, Product, and Data teams.

• Excellent communication skills with the ability to translate complex technical concepts to business stakeholders.

• Experience in retail or convenience store industry, especially with fuel and loyalty technologies, preferred.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.