Product Manager

We are seeking a highly motivated Product Manager to own and drive the development and growth of our SaaS and IoT product portfolio.

At Orion
180, we don’t just stand out for what we do - we shine because of how we do it. By integrating cutting-edge proprietary technology, innovative solutions, and compassion for serving our customers, we are redefining the insurance experience. Our vision is to be the global premier provider of insurance solutions. Our mission is to deliver an exceptional insurance experience through innovative technology, unparalleled customer service, and a comprehensive suite of products.

Orion
180 is proud to call two vibrant cities home. Our headquarters on Florida’s stunning Space Coast in Melbourne offers an exceptional quality of life, with affordable housing, excellent transportation, and proximity to major cities like Orlando, Tampa, and Miami. Our Dallas, Texas location places us in a dynamic center of culture, business, and entertainment, keeping us deeply connected to innovation and growth.

• Develop and articulate a clear product strategy for our SaaS and IoT platforms, aligning connected hardware capabilities with cloud-based software services.
• Develop clear revenue & P&L metrics for products.
• Lead the R&D coordination and ideation for new products.
• Gather feedback from customers, partners, and the field to understand real-world use cases, pain points, and emerging opportunities in connected ecosystems.
• Act as a liaison between stakeholder teams and end users to surface knowledge gaps and improve content relevance.

• Build and manage the end-to-end product roadmap—from firmware integrations to cloud APIs, dashboards, and mobile applications.
• Manage content in platforms such as SharePoint or similar systems.

• Work closely with hardware and software engineering teams to ensure robust connectivity, device management, and data exchange between physical products and cloud services.
• Promote knowledge-sharing culture through best practices, training, and enablement programs.

• Review and provide feedback on user stories, technical requirements, and acceptance criteria for SaaS features, IoT integrations, and data analytics functionality.
• Ensure alignment with user experience principles and accessibility standards.

• Partner with data engineering and analytics teams to define data collection, telemetry, and insight capabilities that enhance user value.
• Support training initiatives by providing content for workshops, e-learning modules, and self-service portals.

• Collaborate with sales, customer success, and marketing to launch new SaaS features, pricing models, and service offerings for connected products.
• Support the creation and update of all sales collateral, sales support, and solutions consulting material.

• Define success metrics (adoption, retention, uptime, device engagement, ARR) and drive continuous improvement through data-informed iteration.

• Bachelor’s degree in Computer Science, Engineering, or Business (or equivalent experience).
• 4-8 years of product management experience in SaaS, IoT, or connected device ecosystems.
• Proven track record managing products that integrate hardware and cloud software.
• Familiarity with IoT communication protocols (e.g., MQTT, REST APIs, Bluetooth, Zigbee).
• Understanding of cloud platforms (AWS IoT, Azure IoT Hub, or Google Cloud IoT).
• Experience leading agile development teams and managing product backlogs.
• Strong analytical, problem-solving, and stakeholder management skills.

• Proven experience working with SaaS platforms and products.
• Understanding of insurance processes such as quoting, policy issuance, endorsements, billing, claims, and compliance reporting.
• Experience with device lifecycle management, over-the-air (OTA) updates, or edge computing.
• Familiarity with user analytics and observability tools (e.g., Datadog, Amplitude, Mixpanel).
• Understanding of data security and compliance in IoT/SaaS (GDPR, SOC 2, ISO 27001).
• MBA or advanced technical degree a plus.

Apply Now and Become a Key Player in Our Success Story

While performing general duties for this position, the employee is regularly required to sit, stand and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, and reading, being able to lift light objects (