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Hotel Operations Manager

Job in Irving, Dallas County, Texas, 75062, USA
Listing for: Embassy Suites DFW
Full Time position
Listed on 2026-03-04
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management
Salary/Wage Range or Industry Benchmark: 50000 - 65000 USD Yearly USD 50000.00 65000.00 YEAR
Job Description & How to Apply Below
Job Summary:
We are seeking an experienced and motivated Hotel Operations Manager to oversee the day-to-day operations of our hotel. The ideal candidate will have a passion for the hospitality industry, strong leadership abilities, and excellent communication skills. This role involves ensuring the hotel meets brand standards, maximizing revenue, improving guest service scores, and fostering a positive work environment.

Compensation: $50,000 - $65,000

Key Responsibilities:
  • Oversee the profitable management of the hotel.
  • Coordinate marketing and advertising efforts to maximize revenue.
  • Develop and maintain community relationships.
  • Manage inventory and record-keeping.
  • Handle staffing, training, and scheduling for hotel departments.
  • Manage guest, employee, and property-related issues in a professional manner.
  • Ensure availability to cover shifts in case of emergencies or call-outs.
  • Maintain a motivating and team-oriented atmosphere.
Essential Job Functions:
  • Supervise and coordinate hotel departments to meet high standards of service and quality.
  • Ensure positive guest relations and deliver excellent service.
  • Maintain and execute marketing and sales programs.
  • Actively participate in local business and community affairs.
  • Maintain the hotel in compliance with brand standards, laws, and regulations.
  • Submit required reports on revenue, expenses, business volume, payroll, and assets.
  • Oversee inventory and manage costs for supplies (breakfast, linen, cleaning, utilities).
  • Ensure proper employee training, development, motivation, and performance reviews.
  • Perform additional duties as assigned.
Experience/Training Required:
  • Previous experience as an Assistant General Manager (AGM) or General Manager (GM).
  • A combination of relevant experience and education is acceptable.
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