Associate Patient Care Coordinator

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

• Reviews and processes paperwork turned in by field staff for accuracy
• Prepares all physician orders and plan of treatments for liaison to take to physician's office for signature
• Runs outstanding list of physician orders/plan of care for manager weekly
• Assist with follow up on physician orders/plan of care not returned within 30 days
• Reviews and clears out print queue daily in the EMR system
• Scans documentation into clinical records patients (EMR) on a daily basis
• Faxes all communication notes, missed visits, case conferences to physician daily
• Contacts field staff for corrections on paperwork turned in when needed
• Maintains all physician orders, referral information, service notes from all disciplines, lab reports, and other clinical documentation in an organized manner
• Reviews therapy contract invoices to ensure accuracy for payment
• Assist with phone calls in office
• Communicates messages for CTM regarding physician orders and patients' concerns
• Performs additional duties as assigned by manager
• Assists with managing/ordering home health nursing supplies for field staff and patients

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: (Use the "Apply for this Job" box below)./uhgbenefits

• High School Diploma/GED (or higher)
• 1+ years of customer service experience with strong communication skills both in person and via phone
• 1+ years of experience in data entry
• Intermediate level of proficiency in using a computer and computer programs such as MS Excel, MS Word, MS Outlook, etc
• Ability to operate a computer terminal, printer, fax, and office copier machines
• Ability to lift 25lbs, will move product around within office with no assistance

• ICD 10 and CPT coding experience
• Previous experience in medical records
• Home Health knowledge or experience
• Medical terminology knowledge
• Knowledge of general office procedures

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

• Ability to remain seated for prolonged periods and maintain concentration to tasks
• This position requires the ability to distinguish visual impressions of shape, size, distance, motion, color, and other characteristics of objects
• Major visual functions must include far and near sight acuity with corrective lenses, as needed
• Must have sufficient dexterity and visual acuity to operate office machines
• Ability to lift 25lbs
• Ability to work in a stressful environment. A positive work environment is promoted for all Agency employees

• Performs duties in…