Temp Patient Coordinator - Irving, TX

Contract: 2-3 months

My client is a national leader in healthcare specializing in upper extremity prosthetics, has an opening for a Temp Patient Coordinator. This role is covering for a leave (3 months).

Compensation: $22/hr.

- $23/hr.

Contract: 2-3 months

My client is a national leader in healthcare specializing in upper extremity prosthetics, has an opening for a Temp Patient Coordinator. This role is covering for a leave (3 months).

• General Office duties (Phones, daily correspondence, maintaining paper and electronic file systems, preparing the front office, conference room, kitchen and clinical care areas for daily operations).
• Schedules and confirms patients’ prosthetic and follow-up appointments.
• New patient processing (initial patient info, patient check-in and check-out, patient intake information, patient questionnaire, patient education, practice patient confidentiality and HIPAA compliance protocols, corporate database updates, new patient communication/information packets and follow up, travel arrangements/accommodations/logistics, restaurant and event suggestions).
• Assist with translation of Spanish-speaking patients.
• Benefit verification checks.
• Conducts and/or is present with patients during administration of patient evaluation/satisfaction survey.
• Build relationships with potential patients.
• Prepare and submit weekly and monthly reports with tracking information’s Patient file management (information kept current daily, chart notes, Dr.'s signatures, delivery acknowledgments, follow-up management).
• Communication to corporate office (major expenses, payments/write-offs, executive expense reports).
• Compliance projects and upkeep.
• Chart backup.
• Coordinate/manage overall office clinical staff schedule.
• Maintain log for office repairs/needs and schedule work to be done (IT, utilities, supplies, refreshments, laundry, and general maintenance, janitorial).
• Send Surveys.
• Patient Appointment Prep – (ensure all needed paperwork/release forms are prepared for scheduled appointments).
• Other duties and responsibilities as directed by management.

• Minimum of 3-5 years strong administrative experience and customer service experience
• Bilingual (Spanish) is highly preferred
• Prior experience in healthcare
• Must be detail oriented with strong analytical skills
• Strong verbal and written communication skills
• Proficient with MS Office (Excel and Word)
• Ability to multitask
• Comfortable working in a high-pressure environment
• Work independently under general supervision