Patient Care Coordinator

Patient Care Coordinator – Full Time

Therapy Partners Group is hiring a Full-Time Front Office Coordinator for our Irving clinic.

Day Shift;
Monday through Friday

Clinic Director / Business Office Manager / Operations Manager

Non-Exempt

• Medical clerical experience (3–5 years).
• Medical insurance verification experience required.
• Strong communication skills.
• Ability to multitask.

• Answer and address phone calls in a courteous, professional, and timely manner.
• Ensure patients are scheduled appropriately and promptly.
• Admit patients to the facility following established policies and procedures.
• Assemble patient medical record forms and scan into EMR once completed.
• Accept patient payments and process them accurately.
• Prepare all bank deposits following facility cash controls.
• Run and maintain reports following established policies and procedures.
• Maintain and protect each patient’s right in compliance with HIPAA.
• Assist in ordering and stocking supplies.
• Maintain order and cleanliness of the front office.
• Verify insurance properly and notify the patient via written and signed material.
• Obtain any required authorizations from insurances.
• Track insurance limitations, including visit limitations, monetary limitations, and acceptable charge limitations.
• Enter patient information into the computer system(s) accurately, effectively, and in a timely manner.
• Communicate with both the therapist and patient when approaching visit, monetary or charge limitations.
• Work closely with physician’s offices regarding treatment, necessary documentation (e.g., script for treatment and plan of care), and insurance requirements such as referrals/authorizations.

• Physically sit, converse, and listen; use hands to touch, handle, or feel objects, tools, or controls; reach with hands and arms.
• Specific vision abilities required include close vision and ability to adjust focus.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Equipment used: computer, scanner, multi-phone line system, copier, credit card terminal, printer.
• Software: EPIC, Microsoft Outlook, Word, Excel, Teams.

• 3–5 years’ experience in a medical office environment.
• High school diploma or equivalent.

• 401(k) with matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

• Orthopedics
• Physical & Rehabilitation Medicine
• Sports Medicine

In person

Mid-Senior level

Full-time

Health Care Provider

Physical, Occupational and Speech Therapists