Operations Analyst - Healthcare

Role Overview

Summary/Objective:
The Operations Analyst will support the Ops team in developing, sourcing, and reporting key operational metrics and data analysis. This person will be responsible for performing research, analysis, and reporting on data around new initiatives. The Operations Analyst will assist in the coordination of all finance and business planning related functions including routine analysis, reporting, budgeting, and providing resource support.

This position can be performed from anywhere within the United States. Candidates must have reliable internet access and be able to work effectively in a virtual environment. Work site attendance may be required from time to time in accordance with business conditions.

• Develop and monitor operational performance forecast and recommend solutions based upon analyses performed.
• Incorporate data from multiple internal and external sources and communicate results to leadership.
• Manage individual provider issues as well as requests for data on facility and provider productivity.
• Respond to custom request for support and analysis on new metrics, projects, and initiatives.
• Review ongoing accounting month close, accruals, payroll, billing processes, etc.
• Proactively prepare/assist with P&L statements to develop and maintain a monthly dashboard of key operational performance indicators. Reconcile monthly financial performance vs. budget. Prepare data for all administration finance functions, including monthly financial and statistical reports. Present findings to senior leadership.
• Act as a liaison between administration, other hospital departments, and anesthesia practices.
• Prepare, maintain, and present analyses requests for senior leadership as required.
• Source, test, and report key operational metrics for the organization’s operations.
• Partner with key business stakeholders to identify project requirements by analyzing operations, determining scope, and documenting results.
• Promote North Star Anesthesia’s core values.

• Ability to translate quantitative analysis into practical operational recommendations.
• Assess drivers of facility financial performance and identify strategies to resolve issues driving variances.
• Perform in depth troubleshooting and root cause analyses to identify issues, create solutions, and implement action plans.
• Provide support and guidance for all staff regarding general efficiency of operations.

• Bachelor’s degree in Business Administration, Finance, Healthcare, Economics or related field is required.
• 1-3 years’ experience in financial planning, business operations, or financial reporting is strongly preferred.
• Healthcare experience is a plus.
• Equivalent combination of education and/or experience may be considered.

• Proficient in all Microsoft Office.
• Strong analytical and problem-solving skills.
• Strong interpersonal, written, and verbal communication skills.
• Ability to understand key issues, operations, and synthesize complex information to communicate to various audience.
• Ability to work on various assignments simultaneously.
• Ability to communicate clearly and concisely across multiple levels within the company.
• Ability to maintain confidentiality of all provider information and company documents.

• Customer Service/Client Focus
• Communications (Verbal and written)
• Individual Leadership/Influencing
• Teamwork
• Work Management
• Attention to Detail

North Star Anesthesia is a company of caregivers, founded by an anesthesiologist and a Certified Registered Nurse Anesthetist (CRNA). With more than 4,000 anesthesiologists and CRNAs under its banner, North Star partners with more than 280 client sites across over 20 states and counting to deliver a more productive and efficient model of anesthesia care. Its "care team" approach focuses on the provision of high-quality care while measurably improving operating room performance.