Collections Specialist

Overview

Join Ironhorse Funding LLC as a Full-Time Collections Specialist in our Irving office! This role offers a collaborative, energetic environment with a focus on teamwork and professional growth. Salary range: $24-$28 per hour. Our onsite location supports a welcoming atmosphere and a culture that values integrity and respect.

We are an on-site employer with a passion for delivering innovative, technology-driven finance solutions to consumers and dealers in the motorcycle, powersports, RV, and marine markets. We provide customers with financing and refinancing options across the credit spectrum through direct-to-consumer and dealer programs. An immediate need exists for a Title’s Specialist to join our team located in Irving, TX. This position is on-site Monday to Friday, 8:00 AM–5:00 PM or 8:30 AM–5:30 PM.

Dog lovers are encouraged to apply.

• Manage accounts receivable and communicate with clients to ensure timely payments.
• Use company systems to track outstanding payments, send reminders, and negotiate payment arrangements while maintaining a professional demeanor.
• Collaborate closely with team members to share insights and improve collection processes.
• Document all interactions accurately to uphold accountability and integrity.
• Attend regular team meetings to stay aligned with goals and contribute to the company’s financial health while nurturing client relationships.

• Strong communication skills; ability to convey information clearly and tactfully while building rapport with clients.
• Effective negotiation skills for payment arrangements and dispute resolution.
• Keen eye for detail to track outstanding accounts and ensure accurate documentation.
• Adaptability to handle diverse customer responses and situations with quick thinking and flexible strategies.
• Time management skills to prioritize tasks and manage a varied workload.
• Problem-solving mindset to address challenges creatively and effectively.

Salary: $23-$27 per hour. Benefits include Medical, Dental, Vision, 401(k) with Company Match (immediately vested), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, and other employer-provided benefits.

If you think this job is a fit for what you are looking for, we’d be excited to meet you!