Account Maintenance- Irving , Tx

Loan Accounting Specialist - Irving, TX

Reprise Financial is on a mission to simplify the financial journey for our customers, making personal loans accessible and transparent. We leverage technology and a customer‑first approach to provide fast, reliable personal loans of up to $25,000, ensuring our clients receive the support they need without hidden fees or complex terms. Our commitment to integrity and clarity allows us to foster trust and empower individuals to take control of their finances.

At Reprise Financial, we foster a workplace built on innovation, collaboration, and kindness. Our mission to simplify the financial journey for our customers inspires us to exceed expectations and make a meaningful impact. We provide the tools, resources, and support for employees to thrive in a dynamic, customer‑focused environment. Transparency, continuous improvement, and open communication drive our culture of trust and excellence, where new ideas are valued, and growth is encouraged.

Join Reprise Financial and be part of a team where your contributions are recognized, and you have the opportunity to innovate, grow, and make a positive difference.

$21.00/hr - $24.00/hr

The Loan Accounting Specialist is responsible for supporting several job functions within the Loan Accounting Department including processing monetary and non‑monetary transactions to customers' loans in a timely and accurate manner. This position is responsible for identifying and adhering to best practices to minimize risk and potential losses.

• Research, process and post incoming payments from customers or 3rd parties.
• Apply proper treatment to reverse to reapply cash and non‑cash adjustments following departmental business rules.
• Prepares daily monetary upload transactions through the batch cycle entries while maintaining records, files, and controls.
• Supply supporting documentation in the form of payment histories, copies of contract, payoff quotes, paid in full letters to external customers upon request.
• Evaluate bank returns and process NSF’s, stop payments and closed accounts.
• Research and resolve accounts according to payment disputes in relation to missing payments, misapplied payments, unauthorized payments, and over payments.
• Update the system with proper documentation for research, tracking, reconciliation, and repository purposes.
• Review customer related refunds to ensure accurate accounting and compliance to policies and procedures.
• Communicate effectively with management, providing necessary explanations and recommendations on daily tasks to minimize redundancies, streamline processes, and enhance overall operational efficiency within the department.
• Provide efficient and adequate responses to customers and internal department inquiries within SLAs.
• Promote a cooperative and productive work environment.
• Provide support to other departments on an as needed basis.

• 1‑2 years or more experience in financial services or similar industry
• 2 years system knowledge working within Shaw Retail preferred
• Ability to demonstrate analytical capabilities
• Excellent communication, organizational and problem‑solving skills
• Basic knowledge of PC applications including Microsoft Office
• Intermediate operational experience of Microsoft Excel
• Experience working on multiple concurrent tasks while meeting rigorous deadlines
• Should possess clear and professional verbal communication skills
• Extremely strong customer service skills
• Ability to work well with all levels of management and personnel within the organization both verbally and written
• Ability to maintain confidentiality and professional demeanor while working with internal and external customers
• Team player with ability to perform effectively in a fast‑paced environment

All Reprise Financial team members in this role must be based at our office. We value in‑person collaboration and believe that working together in our dynamic environment fosters strong connections and drives innovation. The office is located in Irving, TX. If you're local and ready to join us, we look forward to welcoming you!

For this role our…