Loan Documentation and Processing Intermediate Associate Analyst

Loan Documentation and Processing Intermediate Associate Analyst

The Loan Doc & Proc Intermediate Associate Analyst is a developing professional role that integrates in‑depth specialty knowledge with a solid understanding of industry standards and practices. The role demonstrates how the team and area integrate with others to accomplish sub‑function objectives, applying analytical thinking and data analysis tools to break down information systematically and communicably. Developed communication and diplomacy skills are required to exchange potentially complex or sensitive information, with moderate but direct impact through close contact with the business’s core activities.

Quality and timeliness of service affect the effectiveness of the team and related functions. The individual must be accountable, ethical, results‑oriented, trustworthy, and credible.

• Manage preparing and reviewing loan documentation while supporting various loan process tasks.
• Independently process and close loans within a complex loan operations environment.
• Integrate a solid understanding of industry and business standards and loan documentation practices.
• Deal with most loan‑related problems independently, with latitude to resolve complex issues requiring policy or guideline interpretation.
• Apply judgment when interpreting data, preparing reports, and presenting findings to management.
• Make resolution recommendations based on identified trends and facts.
• Design and analyze complex reports related to loan documentation processes to satisfy management requirements and support control activities.
• Participate in and support the implementation of projects and process improvement initiatives.
• Interpret data and recommend new products, services, and upgraded platforms for loan documentation/processing functions.
• Identify policy gaps and formulate policies to streamline related work processes.
• Minimize risk to the bank through solid procedural understanding, providing solutions to reduce errors and adhere to audit and control policies, and serve as a final checker for systematic transactions.
• Escalate and resolve all loan documentation inquiries and issues in a timely manner.
• Apply a solid understanding of how the team and area integrate with others to accomplish sub‑unit objectives.
• Provide informal guidance or on‑the‑job training to new team members.
• Work closely with the team and internal stakeholders to meet client needs.
• Interact directly with external customers to disseminate or explain information.
• Develop expertise in a specific skill set, business area, or product while focusing on daily execution.
• Assess risk during business decisions, demonstrating consideration for the firm’s reputation and protecting Citigroup, its clients, and assets through compliance with applicable laws, regulations, and policies, and by escalating, managing, and reporting control issues with transparency.

• 2‑5 years of relevant experience.
• Basic knowledge of business processes, systems, and tools used in the loan process.
• Demonstrated understanding of loan processes, procedures, products, and services.
• General awareness of managing, preparing, and reviewing loan documentation.
• Ability to identify, mitigate, manage, resolve, and escalate risks and issues.
• Reasonable awareness of risk types, policies, and control measures.
• Compliance with applicable laws, rules, and regulations, and adherence to policies.

• Bachelor’s or university degree or equivalent experience.

• Full‑time – Irving, Texas, United States
• Salary Range: $61,870.00 – $86,330.00

In addition to salary, Citi may provide discretionary and formulaic incentive and retention awards to eligible employees. Benefits include medical, dental, and vision coverage; 401(k); life, accident, and disability insurance; wellness programs; paid time off packages (vacation, sick leave, and holidays); and more. For additional information, visit

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, visit the Accessibility page. View Citi’s EEO Policy Statement and the Know Your Rights poster.