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Usher/Ticket Taker Crew Member - Pavilion at Toyota Music Factory
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-01-24
Listing for:
Live Nation
Full Time
position Listed on 2026-01-24
Job specializations:
-
Entertainment & Gaming
Customer Service Rep, Event Manager / Planner -
Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
Irving, TX, USAtime type:
Part time posted on:
Posted Todayjob requisition :
JR-86527
Job Summary:
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries.
These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit .Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales...
we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a
* Great Place to Work
* organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
** THE JOB
** The Pavilion at Toyota Music Factory is hiring Usher/Ticket Taker Crew Members for our exciting 2026 concert season. This role is ideal for individuals who thrive in fast-paced environments, enjoy live entertainment, and are passionate about delivering outstanding guest experiences. If you love live music, teamwork, and making lasting impressions on guests, this is a great opportunity to be part of an energetic and welcoming venue team.
** WHAT THIS ROLE WILL DO
*** Welcome guests with a friendly, professional attitude and create a positive first impression
* Scan and verify tickets and credentials at venue entry points and seating sections
* Assist guests with seat locations, directions, and general venue information
* Ensure the venue remains safe, clean, and guest-ready throughout events
* Address guest questions, concerns, or issues with care and professionalism
* Help maintain crowd flow and ensure guests are safely enjoying the show
* Guide guests to exits and provide instructions in the event of an emergency
* Support venue security by monitoring access to restricted areas as needed
* Participate in the venue’s
** CARE sustainability program**, including recycling efforts and educating guests on waste-reduction initiatives
* Collaborate with team members post-event to close the venue, which may include collecting recyclables, storing equipment, and tidying seating areas
* Assist with additional duties as assigned by management
** WHAT THIS PERSON WILL BRING
*** High school diploma or equivalent preferred
* 1+ year of experience in guest services, hospitality, or customer-facing roles preferred
* Strong verbal, written, and interpersonal communication skills
* Excellent judgment, professionalism, and ability to remain calm under pressure
* Willingness and ability to be on your feet for extended periods, including walking and climbing stairs
* Ability to lift, carry, and move items weighing 25 lbs. or more as needed
** EQUAL EMPLOYMENT OPPORTUNITY
** We are passionate and committed to our…
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