Regional Market Services Engineer

Position: Regional After Market Services Engineer
Ensure top-quality tool repair, cost control, and technician excellence across the Hilti North America service region

The Regional After Market Services Engineer is responsible for managing all tool service relevant tasks within TTM (Time to Market) projects in the service region (Hilti North America).

Lead a high level of quality within the tool repair process while controlling costs (COGS & OPEX). Develop programs to ensure consistent, continual training of all repair technicians to achieve a high level of competence and repair standard execution in the service region.

What You'll Bring

* Bachelor's degree in engineering required (specifically electrical or mechanical).

* 3 years of experience performing mechanical or electrical repairs preferred.

* In-depth knowledge of all technical repair issues.

* Has solid understanding of the TTM process and the introduction of new products (tools).

* Strong understanding of repair processes and quality management.

* Strong conceptual competence and organizational skills.

* Understand organizational needs based on customer requirements.

* Basic knowledge of Hilti tool applications.

* Ability to identify problems, perform root cause analysis and define/implement sustainable solutions.

* Strong communication skills (written and verbal).

Legal Notice

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.